The essential guide to workplace mediation & conflict resolution : (Record no. 25644)

MARC details
000 -LEADER
fixed length control field 02951aam a2200301 a 4500
003 - CONTROL NUMBER IDENTIFIER
control field CUTN
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20180823170826.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 071116s2008 enka b 001 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780749450199 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780749454753
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0749450193 (pbk.)
041 ## - LANGUAGE CODE
Language English
042 ## - AUTHENTICATION CODE
Authentication code ukblsr
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.314
Edition number 22
Item number DOH
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Doherty, Nora.
245 14 - TITLE STATEMENT
Title The essential guide to workplace mediation & conflict resolution :
Remainder of title rebuilding working relationships /
Statement of responsibility, etc Nora Doherty & Marcelas Guyler.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc London :
Name of publisher, distributor, etc Kogan Page,
Date of publication, distribution, etc 2008.
300 ## - PHYSICAL DESCRIPTION
Extent x, 196 p. :
Other physical details ill. ;
Dimensions 24 cm.
500 ## - GENERAL NOTE
General note The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies. <br/><br/>Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for you whether you are in the front line and have to anticipate, pre-empt or defuse conflicts in support of productive working relationships, are already a mediator or are training to become one.
505 ## - FORMATTED CONTENTS NOTE
Contents Chapter - 00: Introduction;Section - ONE: Workplace mediation;Chapter - 01: So what exactly is workplace mediation?;Chapter - 02: An example of a breakdown in a workplace relationship: Wendy and Mark;Chapter - 03: Just how does mediation work?;Chapter - 04: Finding your way around conflict resolution: what is special about mediation?;Chapter - 05: How mediation can be used within organizations;Chapter - 06: Workplace mediation for teams;Chapter - 07: Team mediation and group dynamics;Chapter - 08: Introducing mediation into your workplace: mediation providers, personnel policies and mediation practice in the organization;Section - TWO: Mediation in action: case studies of real life workplace mediations;Chapter - 09: Case studies of workplace mediation between two employees;Chapter - 10: Case studies of workplace mediation with teams;Chapter - 11: Case studies of workplace mediation for boardroom conflicts;Section - THREE: The philosophy and processes of mediation: in support of conflict managers and organizational development;Chapter - 12: Why do conflicts arise? Some universal, individual and interpersonal models;Chapter - 13: Why and how should managers respond to conflict?;Chapter - 14: The philosophy of mediation and the business of empowerment;Chapter - 15: `Beyond mediation': the culture of mediation and organizational development.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Conflict management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Mediation and conciliation, Industrial.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Guyler, Marcelas.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type General Books
246 3# - VARYING FORM OF TITLE
Title proper/short title Essential guide to workplace mediation and conflict resolution
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. [186]-192) and index.
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Location Shelving location Date of Cataloging Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     Non-fiction CUTN Central Library CUTN Central Library Medicine, Technology & Management 23/08/2018   658.314 DOH 33611 23/08/2018 23/08/2018 General Books
    Dewey Decimal Classification     Non-fiction CUTN Central Library CUTN Central Library Medicine, Technology & Management 23/08/2018   658.314 DOH 33612 23/08/2018 23/08/2018 General Books
    Dewey Decimal Classification     Non-fiction CUTN Central Library CUTN Central Library Medicine, Technology & Management 23/08/2018   658.314 DOH 33613 23/08/2018 23/08/2018 General Books

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