Training in interpersonal skills : Tips for managing people at work Stephen P Robbins; Phillip L Hunsaker
Material type: TextLanguage: English Publication details: Noida : Pearson Education, 2015.Edition: 6th edDescription: 376 p.: 23 cmISBN:- 9789332549845
- 658.302 ROB
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
General Books | CUTN Central Library Medicine, Technology & Management | Non-fiction | 658.302 ROB (Browse shelf(Opens below)) | Available | 33776 |
1. Skills: An Introduction 2. Self-Awareness: A Point of Departure 3. Self-Management: Clarifying Values, Setting Goals, and Planning 4. Applying Emotional Intelligence 5. Sending Interpersonal Messages 6. Listening and Reading Nonverbal Messages 7. Providing Feedback 8. Communicating Across Cultures 9. Goal Setting 10. Coaching, Counseling, and Mentoring 11. Empowering People Through Delegation 12. Politicking 13. Applying Leadership Style 14. Managing Change 15. Facilitating Teamwork 16. Valuing Diversity 17. Ethical Decision Making 18. Creative Problem Solving 19. Resolving Conflicts 20. Persuading 21. Negotiating
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