Managing conflict : a practical guide to resolution in the workplace / David Liddle.
Material type: TextLanguage: English Publication details: London: Kogan Page, 2017.Edition: 1st EditionDescription: xiii, 301 pages ; 24 cmISBN:- 9780749480882
- 658.405 23 LID
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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General Books | CUTN Central Library Generalia | Non-fiction | 658.405 LID (Browse shelf(Opens below)) | Available | 40321 | |
General Books | CUTN Central Library Medicine, Technology & Management | Non-fiction | 658.405 LID (Browse shelf(Opens below)) | Available | 33590 |
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519.5 VAU Statistical Methods for The Information Professional : | 583.73 RAF Almonds : botany, production & uses | 621.395 MAN Logic and computer design fundamentals | 658.405 LID Managing conflict : | 780.954 PAT Treatises on Indian music and dance : | 808.025 WEB False feathers : | 808.066 WUL Beginning radio and TV newswriting : |
Putting conflict into context -- What's wrong with contemporary conflict management and what can organizations do about it? -- The lifecycle of a conflict : how and why conflicts escalate -- The causes and the sources of dysfunctional conflict -- Managing conflict : a legal perspective -- A practical guide to managing conflict -- Measuring the costs of conflict -- The psychology of conflict and conflict management -- The resolution spectrum -- Developing a resolution policy to replace your traditional grievance procedure -- Mediation. an in-depth analysis -- How to develop an internal mediation scheme -- Tackling bullying and harassment : from process to people -- Total conflict management : a whole-systems approach for preventing and resolving conflict -- Managing workplace and employment disputes. an international perspective -- Resolution resources -- A quick conflict health check --
Includes bibliographical references and index.
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