Maximizing electronic resources management in libraries : applying business process management, Lenore A England; Stephen D Miller
Material type:
- 9781843347477
- 025.002 ENG
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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CUTN Central Library Generalia | Non-fiction | 025.002 ENG (Browse shelf(Opens below)) | Available | 40278 |
1. Introduction : business process management (BPM) and electronic resources management --
2. Elements of ERM from a BPM point of view --
3. Organization of ERM --
4. The history and evolution of business process management --
5. Application of BPM to ERM --
6. Systems thinking, process mapping, and implications for ERM --
7. Future development of ERM based on BPM principles --
8. Conclusions for BPM applications to ERM.
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