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A textbook on Quality Management in Libraries/ Sneha Tripathi; Aditya Tripathi.

By: Material type: TextTextLanguage: English Series: Quality assurance in libraries series ; 1.Publication details: New Delhi : Ess Ess Publications, 2016.Edition: 1st edDescription: ix, 149 pages : illustrations ; 23 cmISBN:
  • 9788170008088
Subject(s): DDC classification:
  • 025.105 TRI
Contents:
1. Introduction -- 2. Different approaches to total quality management -- 3. TQM in libraries -- 4. Introduction to ISO-9000 -- 5. Quality systems- Model for quality assurance in design development, production, installation and servicing -- 6. ISO 9000 implementation in libraries -- 7. Conclusion.
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Reference Books Reference Books CUTN Central Library Generalia Reference 025.105 TRI (Browse shelf(Opens below)) Not For Loan 41872

1. Introduction --
2. Different approaches to total quality management --
3. TQM in libraries --
4. Introduction to ISO-9000 --
5. Quality systems- Model for quality assurance in design development, production, installation and servicing --
6. ISO 9000 implementation in libraries --
7. Conclusion.

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