Quality Management in Libraries / By A.S.Dabas.

By:

Dabas, A.S

Material type: Text

TextLanguage: English Publication details: New Delhi : Ess Ess Publications, 2008.Edition: 1st edDescription: viii. 272 p. : ill, ; 23 cmISBN:

9788170005483
8170005485

Subject(s):

DDC classification:

23 025.10954 DAB

Contents:

PART 1 : Quality Management and Its Contents for Libraries PART 2 : Quality Audit and Quality Oriented Strategies For Implementation PART 3 ; Marketing and Other Strategies to Survive in the New Information Environment PART 4 : Human Resources And their Management for Qualitative Library and Information Sevieces

Summary: This book provides the details of Total Quality Management (TQM) in libraries. It will be a worthy addition to any librarian's bookshelf. Students of library and information science will also discover that this book is a concise and precise reference work. Divided into four sections, the book discusses: the contents and elements of TQM for libraries; the quality audit and quality oriented strategies for implementation; marketing and other strategies to survive in the new information environment; and Human Resources and their management for qualitative services.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
General Books	CUTN Central Library General Stacks	Non-fiction	025.10954 DAB (Browse shelf(Opens below))	Available		43611

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This book provides the details of Total Quality Management (TQM) in libraries. It will be a worthy addition to any librarian's bookshelf. Students of library and information science will also discover that this book is a concise and precise reference work. Divided into four sections, the book discusses: the contents and elements of TQM for libraries; the quality audit and quality oriented strategies for implementation; marketing and other strategies to survive in the new information environment; and Human Resources and their management for qualitative services.

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