TY  - BOOK
AU  - Lee-Ross,Darren
AU  - Pryce,Josephine
TI  - Human resources and tourism: skills, culture and industry 
T2  - Aspects of tourism texts
SN  - 9781845411404 (hbk : alk. paper)
U1  - 910.683 22
PY  - 2010///
CY  - Bristol, Buffalo
PB  - Channel View Publications
KW  - Tourism
KW  - Personnel management
KW  - Management
N1  - Includes bibliographical references and index; 1 The Nature of the Beast: Human Resources Management and the Tourism Context; 2 Change, What Change? Human Resources Planning in a Contemporary Environment; 3 Managing the Process; 4 Performing or Ignoring:Management and Appraisal; 5 Training and Development; 6  Quality of Work Life; 7 Industrial Relations and Legal Aspects; 8. Industrial Relations and Legal Aspects; 9 To Be or Not To Be? Human Resource Management and the Role of Ethics; 10 The Future of Human Resources; References; Index
ER  -