TY - BOOK AU - Hill,Alex AU - AU - Hill,Terry AU - TI - Essential operations management SN - 9780230344525 U1 - 658.5 22 PY - 2011/// CY - Basingstoke PB - Palgrave Macmillan KW - Industries/Service Industries KW - Production management KW - Industrial management KW - BUSINESS & ECONOMICS / Industrial Management KW - BUSINESS & ECONOMICS / Management KW - BUSINESS & ECONOMICS / Management Science KW - BUSINESS & ECONOMICS / Organizational Behavior KW - Production & Operations Management KW - Management KW - Industries/Manufacturing Industries KW - Production & quality control management KW - Purchasing & supply management KW - Management & management techniques KW - Operational research KW - bisacsh KW - fast KW - bicssc KW - Electronic books N1 - Academic; Includes bibliographical references and index; Part 1. Introduction. Managing operations ; Operations strategy ; Part 2. Designing and delivering services and products. Designing services and products ; Delivering services ; Making products ; Location and layout ; Part 3. Managing operations. Managing capacity ; Scheduling and executing operations ; Managing inventory ; Managing quality ; Managing the supply chain ; Part 4. Improving operations. Improving operations; Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK) N2 - This textbook provides a concise, student-friendly overview of operations management, striking a balance between coverage of the service and manufacturing industries that reflects current trends and supported by well-developed international case studies and learning features ER -