TY  - BOOK
AU  - Koprowska, Juliet
TI  - Communication and interpersonal skills in social work
SN  - 9781473981713
U1  - 361.32 23
PY  - 2020///
CY  - London
PB  - Sage, Los Angeles, 
KW  - Communication en service social and Communication in social work
N1  - 1 Communication skills: Don't they just come naturally?
2 What do we know about effective communication?
3 The human face of social work: understanding emotions, intentions and non-verbal communication
4 Getting started
5 Making progress and managing endings; 6 Communicating with children Key issues
7 Working with families. Contents note continued: What is a family?
8 Working with people with additional communication needs: communicative minorities
9 Working with involuntary service users 
10 Safety and risk: working with hostility and deception
11 The demands and rewards of interpersonal work

N2  - Although communication and interpersonal skills are widely-taught as a core element of the social work degree, understanding the theory and processes around them can be a challenge. This book starts with the fundamentals and looks at individual theories and approaches, relating them directly to social work practice. This approach will help you to understand the benefits that good communication skills can bring to your practice placements and work with clients. The content is grounded in social work practice and is totally skills-focused. There are new sections on groupwork, working with vulnerable clients and communicating effectively with children
ER  -