TY - BOOK AU - Atkinson,P.J. AU - TI - Technology, change and the academic library: case studies, trends and reflections T2 - Chandos information professional series SN - 9780128228074 U1 - 027.7 PY - 2021/// CY - Cambridge, MA, United States PB - Elsevier/Chandos Publishing, an imprint of Elsevier, KW - Academic libraries KW - Effect of technological innovations on KW - fast N1 - Includes bibliographical references (pages [199]-207) and index; Introduction -- Technology and change management in higher education and academic libraries -- Case studies -- Reflections; Technology, Change and the Academic Library Copyright Page Dedication Contents List of contributors About the editor Acknowledgements I. Introduction 1 Introduction References II. Technology and Change Management in Higher Education and Academic Libraries 2 Technology and change management in academic libraries: An overview and literature review 2.1 Introduction 2.2 Technology in academic libraries 2.3 Change management in academic libraries 2.4 Technology and change management in academic libraries 2.5 Related areas 2.6 Trends 2.7 Specific technologies 2.7.1 Library systems and library services platforms 2.7.2 Research support 2.7.3 Open access, scholarly communication and repositories 2.7.4 Bibliometrics 2.7.5 Open access university presses 2.7.6 Research data management 2.7.7 Web services 2.7.8 Digital resources, including e-books 2.7.9 Library spaces 2.7.10 Virtual reference services 2.7.11 Digitisation 2.7.12 Social media technologies in learning, research, communication and marketing 2.7.13 Identity and access management 2.7.14 Learning analytics 2.7.15 MOOCs 2.7.16 Online learning 2.7.17 Digital scholarship and digital humanities 2.7.18 Disability technology and accessibility of services and resources 2.7.19 Digital literacy 2.7.20 Focus on the user 2.7.21 Mobile technologies and devices 2.7.22 Robotics, including automated storage and retrieval 2.7.23 Artificial intelligence 2.7.24 Internet of things Endnotes References 3 The people side of change: Applying change management principles in academic libraries 3.1 Introduction 3.2 What is change management? 3.3 Bringing the theory to life 3.4 Conclusion References III. Case Studies 4 Developing massive open online courses 4.1 Context 4.2 Project implementation 4.3 Service delivery 4.4 Evaluation 4.5 Lessons learned 4.6 Final reflections Acknowledgements Endnotes Reference 5 Implementation of a Leganto Reading List service at Curtin University Library 5.1 Background 5.2 Establishing the project 5.3 Implementation of Leganto 5.4 Outcomes 5.5 Conclusion References 6 Transforming information advisory services in university libraries: A case study at the University 6.1 Case context 6.2 Literature review: digital tool adoption for enquiry management in academic libraries 6.3 Methodology 6.4 Developing a cohesive information and enquiry management strategy 6.5 Discussion: the evolution of effective enquiry management over time 6.6 Implications and conclusion References 7 Accelerating student learning in communication and research skills: the adoption of adaptive learn 7.1 Introduction 7.2 Aims and objectives 7.3 Methodology 7.3.1 Review of available learning platforms 7.3.2 Storyboarding and rapid prototyping 7.3.3 Development, stakeholder feedback and usability testing 7.3.4 Usability tests, written feedback and crowd-annotated feedback 7.3.5 Accessibility 7.4 Outcomes and impact 7.5 Conclusions and recommendations References 8 Developing an online book finding tool for a university library 8.1 Introduction 8.2 Previous attempts at internal library navigation 8.3 Framing the problem 8.4 Innovation and solution 8.4.1 Producing the first 3D floor plans 8.4.2 Moving to a sustainable format 8.4.3 Developing a book location system 8.5 Uptake and impact 8.6 Critical reflection 8.7 Directions for future development 8.7.1 Locating unshelved and misshelved books 8.7.2 Using information kiosks to give directional information Conclusion Endnotes References 9 The White Rose University Press: an academic-led open access publisher 9.1 Background 9.2 Why an open access press? 9.3 Planning 9.4 Technology and platforms 9.5 Challenges 9.6 What would have been done differently? 9.7 Next steps 9.8 Conclusions Endnotes References 10 Mutual benefit from library collaboration with computational biologists: the cropPAL project at t 10.1 Introduction 10.2 Benefits for Library Engagement 10.3 Benefits for Research Publication and Data Services 10.4 Benefits for the researchers 10.5 ON Prime: first steps to commercialise the cropPAL in-house software 10.6 Interviews 10.7 Reflections on cropPAL2 and DeweyFish 10.8 Impact of cropPAL2 Endnotes References 11 Brave new world?: Cardiff Metropolitan University Library Service’s implementation of a next-ge 11.1 Introduction 11.2 Cardiff Metropolitan University shared LMS implementation 11.3 Impact on library services 11.4 Impact on library staff 11.5 Where next for Cardiff Met and the shared LMS? Endnotes Reference 12 Scottish Higher Education Digital Library: the e-book journey 12.1 Scottish Higher Education Digital Library 12.2 Scottish Working Group for Electronic Books 12.3 Early days for e-books 12.4 Evidence-based model 12.5 Outcome 12.6 Successes 12.7 Challenges 12.8 SHEDL management of evidence-based model 12.9 Current day 12.10 Aggregators 12.11 Textbooks 12.12 Reflection and future Endnotes Reference 13 Engaging tertiary students with university archival collections and digitisation processes 13.1 Introduction 13.2 GLAMx Living Histories Digitisation Lab 13.3 Work integrated learning student placements 13.4 Case studies 13.4.1 Deep Time project 13.4.2 NBN Television archive 13.5 The future Conclusion Endnotes References 14 Planning and implementing an automated storage and retrieval system at the University of Limerick 14.1 Introduction 14.2 What is an automated storage and retrieval system? 14.3 The decision-making process 14.4 Preparation phase: getting ready for the ARC 14.5 From planning to reality: operationalising the ARC Conclusion Endnote References 15 Making researchers’ lives easier and managing risk at the University of Adelaide: The research 15.1 Introduction 15.2 Aims and objectives, rationale and context for the work 15.3 Planning, scope management and project management 15.3.1 Strategic planning 15.3.2 Scope management 15.3.3 Project management 15.4 Change management 15.5 Staffing changes 15.6 Expression of values 15.7 Impact of the project on library services and systems 15.7.1 Liaison Librarian upskilling programme 15.7.2 Training 15.7.3 On the job skills development 15.8 Lessons learned 15.9 What’s next 15.9.1 Research Data Planner 15.9.2 Figshare 15.9.3 LabArchives 15.9.4 Online training course 15.10 Impact of the project on University research and on the University as a whole Reference 16 E-books and changes in collection management at Leeds University Library 16.1 Introduction 16.2 Streamlining ordering processes for single title and package e-book content 16.3 Improving the quality of the catalogue records 16.4 Auditing the existing content of e-book packages 16.5 Developing approaches to usage statistics to facilitate collection management 16.6 Conclusion References 17 Universities, Jisc and the journey to open 17.1 Introduction 17.2 University libraries: the cultural evolution 17.3 New relationships and new models 17.4 Jisc: then and now 17.5 The journey from coordination to cooperation 17.5.1 Shifts in content and workflows 17.5.2 New library strategies 17.5.3 Infrastructure 17.5.4 Sustainability (and community building) 17.6 Coordination: 2000–2005 17.6.1 All’s FAIR 17.7 Consolidation: 2005–2010 17.8 Collaboration: 2010–2015 17.9 Cooperation: 2015–2020 17.10 Conclusion Endnote References IV. Reflections 18 Reflections on technology, change and academic libraries 18.1 Introduction 18.2 Benefits 18.3 Constraints 18.4 Key issues 18.4.1 Strategic planning, and relationship to strategies, policies and procedures 18.4.2 Leadership and management 18.4.3 Project management, change management, governance and communication 18.4.4 Finance and staffing 18.4.5 Advocacy, consultation and engagement 18.4.6 Institutional culture and cultural change 18.4.7 Values 18.4.8 Changes in roles and responsibilities 18.4.9 Partnerships and collaboration 18.4.10 Impact on staff, services and users, on workflows and processes and on university teaching, 18.4.11 Skills, attitudes and behaviours of library staff 18.4.12 Skills, attitudes and behaviours of users 18.4.13 Ethical and legal issues, including privacy, confidentiality and security 18.4.14 Technical infrastructure and support 18.4.15 Promotion and marketing 18.4.16 Evaluation, monitoring and review Abbreviations and acronyms Further reading Section 1: Introduction Section 2: Technology, change management, and academic libraries Change management in academic libraries Technology and change management in academic libraries Trends Section 3: Specific technologies Research support Open access, scholarly communication, and repositories Bibliometrics Open access university presses Research data management Web services Digital resources, including e-books Library spaces Virtual reference services Digitisation Social media technologies in learning, research, communication and marketing Learning analytics MOOCs Online learning Digital scholarship and digital humanities Disability technology and accessibility of services and resources Digital literacy Focus on the user Mobile technologies and devices Robotics, including automated storage and retrieval Artificial intelligence Internet of things Index Back Cover N2 - Technology, Change and the Academic Library Case Studies, Trends and Reflections Massive technological change has been impacting universities and university libraries in recent years. Such change has manifested in technological developments impacting all areas of academic library activity, including systems, services, collections, the physical library environment, marketing, and support for university teaching, learning, research, and administration. Many books and papers have examined these changes from a technical perspective. However, there is little substantive reflection on what technological change means, and how best to get out in front of it, for the academic library. Technology, Change and the Academic Library systematically reflects on technological innovation, the successes, failures and lessons learned, the nature, process and culture of change, and key aspects including impacts on library staff and users, roles and responsibilities, and skills and capabilities. The book takes an international perspective on the massive change currently affecting academic libraries. The title gives an overview and literature review, considers technological innovation and change management, future technologies and future change, and provides information on further reading. Case studies describe the rationale, aims, and objectives for particular technological innovations, and consider methods, outcomes, and recommendations for the future. Finally, the book reflects back on how technological change can best be wrought in academic libraries. Gives library managers and librarians insight into how best to identify, plan, and implement technological innovation Provides a wide-ranging overview, literature review, and a series of reflective case studies on technological innovation in libraries Emphasises current trends, lessons, and critical issues for putting technological innovation into place Offers an international perspective on technological innovation in the academic library Uses a critical methodology to reflect on what works, what does not, and how managers can apply lessons from real cases worldwide ER -