TY - BOOK AU - Anand, Sarita. AU - Kumar, Archna. TI - Dynamics of Human Communication SN - 9788125063254 U1 - 302.2 23 PY - 2016/// CY - Hyderabad, Telangana PB - Orient BlackSwan KW - Communication KW - Interpersonal communication KW - Human communication KW - Verbal communication KW - Nonverbal communication KW - Communication—Psychological aspects N1 - List of Tables, Figures and Images Foreword by Arvind Singhal Preface; UNIT I: Fundamentals of Human Communication Chapter 1 | Human Communication: An Overview Sunaina Batra and Sarita Anand • Meaning and Definition of Communication • Characteristics of Communication • Key Aspects of the Communication Process • Culture and Communication • History of Communication • Scope of Communication • Principles of Human Communication • Functions of Communication Chapter 2 | Types of Communication Neha Sharma and Sunaina Batra • Based on Levels of Communication Transactions • Verbal and Non-verbal Communication • Interpersonal and Mass Communication • Mediated and Unmediated Communication • Synchronous and Asynchronous Communication • Formal and Informal Communication Chapter 3 | Process of Communication Swati Kwatra and Sunaina Batra • Models of Communication • The Evolution of Communication Models • Elements of Communication Chapter 4 | Barriers to Effective Communication Neha Sharma and Sunaina Batra • Types of Barriers • Classification on the Basis of Nature of Problem • Classification on the Basis of Phases of Communication • Ways to Overcome Barriers and Achieve Effective Communication; UNIT II: Critical Factors in Human Communication Chapter 5 | Culture and Communication Komita Dhanda and Archna Kumar • Relationship between Communication and Culture • Understanding Cultural Meanings • Intercultural Communication Chapter 6 | Perception Nilanksha Sachdev, Komita Dhanda and Archna Kumar • Concept of Perception • Perception and Communication • The Process of Perception Formation • Perceptual Filters Chapter 7 | Listening Ruchi Gaur and Komita Dhanda • Hearing vs Listening • Defining Listening • Listening and Empathy • Purpose of Listening • Process of Listening • Listening Differentials • Types of Listening • Developing Listening Competency • Steps for Effective Listening Chapter 8 | Learning and Communication Aparna Khanna, Komita Dhanda, Archna Kumar and Anjali Singh • Learning as a Communication Process • Characteristics of Learning • Domains of Learning • Adult Learning • Communication Aids and Learning; UNIT III: Communication System Chapter 9 | Intrapersonal Communication Tinny Dawar and Sarita Anand • Self-awareness • Mapping the Self: Johari Window • Self-concept • Self-esteem Chapter 10 | Interpersonal Communication Tinny Dawar and Sarita Anand • Nature of Interpersonal Communication • Motivations for Interpersonal Communication • Interpersonal Communication and Relationship Development • Aspects Influencing Interpersonal Communication • Theories of Interpersonal Communication • Interpersonal Communication and Conversation • Interpersonal Communication and Conflict • Building Interpersonal Competence Chapter 11 | Small Group Communication Sunaina Batra and Tinny Dawar • Characteristics of Small Group Communication • Theories of Small Group Communication • Functions of Small Groups • Stages of Group Formation • Group Processes • Communication Apprehension in Small Groups • Conflict Resolution Chapter 12 | Organisational Communication Shweta Anand and Tinny Dawar • Concept of Organisational Communication • Role of Organisational Communication • Characteristics of Organisational Communication • Functions of Communication in an Organisation • Aspects of Organisational Communication • Communication Flow in Organisations • Factors Affecting Effective Organisational Communication • Achieving Effective Communication in an Organisation ; UNIT IV: Communicating with the Masses Chapter 13 | Public Communication Aparna Khanna and Sonia Sain • Everyday Public Speaking • Benefits of Public Speaking • The Process of Public Speaking • Models of Public Speaking • Ethics in Public Communication • Apprehension in Public Speaking • Developing a Public Speech and Speech Delivery • Presentation Aids and Public Speaking Chapter 14 | Mass Communication Sweta Suman and Sarita Anand • Key Aspects and Definitions • Elements of Mass Communication • Mass Communication as the Fourth Estate • Effects of Mass Communication • Functions of Mass Communication Chapter 15 | Models and Theories of Mass Communication Sweta Suman and Sarita Anand • Models of Mass Communication • Paradigm Shift in Mass Communication Theories • Theories of Mass Media and Governance • Mass Communication in Transition Chapter 16 | Media for Mass Communication Sweta Suman and Sarita Anand • Classification • Broadcast Media • Mass Media Professions N2 - Communication is the essence of our lives. The ability to communicate makes it possible to exchange views, opinions, agreements and disagreements. Communication is being recognised as a core competency for the successful realisation of personal and organisational goals. Dynamics of Human Communication explains the core notions related to the discipline of communication and seeks to develop critical thinking about various theories and methods. It comprises four units: • Fundamentals of Human Communication studies the basics of communication as a subject. • Critical Factors in Human Communication deals with the way culture impacts communication. • Communication Systems discusses the various kinds of communication scenarios we enter into—intrapersonal, interpersonal, group and mass communication. • Communication with the Masses is devoted to one particular system of public communication which is gaining ground in today’s globalised world—mass communication. Simply written and illustrated with figures and images,Dynamics of Human Communication has been designed for students across disciplines—science, commerce, humanities—with courses on communication in the curriculum. It will be a valuable text resource for students and scholars of home science who take courses in development communication ER -