TY  - BOOK
AU  - Glaesser, Dirk
TI  - Crisis management in the tourism industry / 
SN  - 9780750659769
U1  - 910.68 
PY  - 2003///
CY  - Massachusetts : 
PB  - Butterworth-Heinemann Ltd
KW  -  Crisis management
KW  -  Disaster management in tourism
KW  -  Hospitality industry
KW  -  Risk management
KW  - Tourism management
ER  -