TY  - BOOK
AU  - Balasubramain, P
AU  -  John, Paul
TI  - Quality management in library and information science / 
SN  - 9788184845150
U1  - 020.68 
PY  - 2016///
CY  - New Delhi : 
PB  - Regal Publications
KW  -  Information science
KW  -  Library administration
KW  -  Quality management
KW  -  Service quality
KW  - Library management
ER  -