TY - BOOK AU - Shainesh, G. AU - Jain, Varsha AU - Sheth, Jagadish N. TI - Customer relationship management in the digital age / SN - 9781032844565 U1 - 658.812 PY - 2025/// CY - United Kingdom : PB - Routledge KW - Customer relationship KW - Marketing management KW - Management ER -