TY - BOOK AU - Netessine,Serguei AU - Tang,Christopher S. TI - Consumer-driven demand and operations management models: a systematic study of information-technology-enabled sales mechanisms T2 - International series in operations research & management science SN - 9780387980188 U1 - 338.761 PY - 2009/// CY - New York, NY PB - Springer KW - Product management KW - Consumer behavior KW - Mathematical models N1 - Includes bibliographical references and index; 1; Cheap talk in operations : role of intentional vagueness --; 2; Product design in a market with satisficing customers --; 3; The effect of assortment rotation on consumer choice and its impact on competition --; 4; Models of herding behavior in operations management --; 5; Internet-based distribution channel for product diversion with potential manufacturer's intervention --; 6; Managing client portfolio in a two-tier supply chain --; 7; Strategic customer behavior and the benefit of decentralization --; 8; Is assortment selection a popularity contest? --; 9; Product design, pricing, and capacity investment in a congested production system --; 10; Selling to strategic customers : opaque selling strategies --; 11; Competing through mass customization --; 12; Counteracting strategic consumer behavior in dynamic pricing systems --; 13; Mitigating the adverse impact of strategic waiting in dynamic pricing settings : a study of two sales mechanisms --; 14; The impact of strategic consumer behavior on the value of operational flexibility --; 15; Capacity rationing with strategic customers --; 16; Shaping consumer demand through the use of contingent pricing --; 17; Strategic consumer response to dynamic pricing of perishable products --; 18; Strategic behavior in supply chains : information acquisition ER -