Conflict management and intercultural communication : the art of intercultural harmony / edited by Xiaodong Dai and Guo-Ming Chen.

Introduction (Xiaodong Dai and Guo-Ming Chen)Part I: Perspectives to the Study of Intercultural Conflict Management1. Moving From Conflict to Harmony: The Role of Dialogue in Bridging Differences (Benjamin J. Broome)2. A Dialogic Approach to Intercultural Conflict Management and Harmonious Relationship: Dialogue, Ethics and Culture (Yuxin Jia and Xue Lai Jia) 3. Between Conflict and Harmony in the Human Family: Asiacentricity and Its Ethical Imperative for Intercultural Communication (Yoshitaka Miike)4. Constituting Intercultural Harmony by Design Thinking: Conflict Management in, for, and about Diversity and Inclusion Work (Patrice Buzzanell)5. The Development of Interculturality and the Management of Intercultural Conflict (Xiaodong Dai)6. Transforming Conflict through Communication and Commonground (Beth Bonniwell Haslett) 7. Conflict Face-Negotiation Theory: Tracking Its Evolutionary Journey (Stella Ting-Toomey)8. The Yin and Yang of Conflict Management and Resolution: A Chinese Perspective (Guo-Ming Chen)9. Rethinking Cultural Identity in the Context of Globalization: Comparative Insights from the Kemetic and Confucian Traditions (Jing Yin)Part II: Conflict Management in Cultural Contexts10. Intercultural Conflict and Conflict Management in South Africa: A Depiction in the Indigenous African Languages Literary Texts (Munzhedzi James Mafela and Cynthia Danisile Ntuli)11. Cultural Orientations and Conflict Management Styles with Peers and Older Adults: The Indirect Effects through Filial Obligations (Yan Bing Zhang, Chong Xing and Astrid Villamil)12. Intercultural Communication Management Professionals in the Japanese Linguistic and Cultural Environment (Yuko Takeshita)13. The Discursive Construction of Identities and Conflict Management Strategies in Parent-Child Conflict Narratives Written by Chinese University Students (Xuan Zheng and Yihong Gao)14. A Chinese Model of Constructive Conflict Management (Yiheng Deng and Pamela Tremain Koch)15. The Analysis of Conflicts in an International Business Context (Michael B. Hinner)16. Intercultural Conflicts in Transnational Merger and Acquisition: A Case of Failed Deal (Juan Du and Ling Chen)17. Intercultural Challenges in Multinational Corporations (Alois Moosmueller)

Includes bibliographical references and index.