| 000 | 03805cam a2200361 a 4500 | ||
|---|---|---|---|
| 003 | CUTN | ||
| 005 | 20180823165843.0 | ||
| 008 | 101029s2011 pau 001 0 eng | ||
| 020 | _a9780749461935 | ||
| 020 | _a9780749461935 | ||
| 020 | _a0749461934 | ||
| 020 | _a9780749461942 | ||
| 020 | _a0749461942 | ||
| 041 | _aEnglish | ||
| 082 | 0 | 0 |
_a658.802 _222 _bSMI |
| 100 | 1 | _aSmith, P. R. | |
| 245 | 1 | 0 |
_aMarketing communications : _bintegrating offline and online with social media / _cPR Smith & Ze Zook. |
| 250 | _a5th ed. | ||
| 260 |
_aPhiladelphia, PA : _bKogan Page, _c2011. |
||
| 300 |
_axviii, 483 p. ; _c25 cm. |
||
| 500 | _aThe fifth edition of this best-selling text has been significantly updated to include the new communication tools now available to marketing professionals. Heralding the emergence of social media as a marketing revolution, the book integrates offline tools with online tools and, of course, social media. This book opens up new opportunities for marketers to raise their game, and ultimately deliver better results. Marketing Communications covers every aspect of marketing communications in a unique challenging, and often entertaining, style. This European text, has been referred to by the Chartered Institute of Marketing as a marketing major alongside the world's best American authors. With a plethora of examples and new case studies, as well as online support material for lecturers and students, this essential textbook will guide you through everything you need to know about the changing face of marketing. | ||
| 505 | 0 | _aNew marketing communications -- Branding -- Customer relationship management -- Customer psychology/ buyer behaviour -- Customer communications theory -- Marketing communications research -- Media buying and planning -- Marketing communications agencies -- International marketing communications -- Marketing communications plan -- Marketing communications laws and regulations -- Communications tools -- Selling and sales management -- Advertising -- Pr (including viral marketing) -- Sponsorship -- Sales promotions -- Direct mail -- Exhibitions and conferences -- Merchandising and pos -- Packaging -- Websites and social media. | |
| 505 | 0 | _aSection - ONE: Communications Background and Theories;Chapter - 01: New marketing communications;Chapter - 02: Branding;Chapter - 03: Customer relationship management;Chapter - 04: Customer psychology and buyer behaviour;Chapter - 05: Customer communications theory;Chapter - 06: Marketing communications research;Chapter - 07: Media buying and planning;Chapter - 08: Marketing communications agencies;Chapter - 09: International marketing communications;Chapter - 10: The marketing communications plan;Chapter - 11: The changing communications environment;Section - TWO: Communications Tools;Chapter - 12: Selling, sales management and key account management;Chapter - 13: Advertising online and offline;Chapter - 14: Publicity and public relations - online and offline;Chapter - 15: Sponsorship - online and offline;Chapter - 16: Sales promotions - online and offline;Chapter - 17: Direct mail - online and offline;Chapter - 18: Exhibitions - online and offline | |
| 650 | 0 | _aCommunication in marketing. | |
| 700 | 1 | _aZook, Ze. | |
| 942 |
_2ddc _cBOOKS |
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| 100 | 1 |
_q(Paul Russell), _d1957- |
|
| 856 | 4 | 2 |
_3Contributor biographical information _uhttp://www.loc.gov/catdir/enhancements/fy1114/2010045798-b.html |
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy1114/2010045798-d.html |
| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/enhancements/fy1201/2010045798-t.html |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
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| 999 |
_c25643 _d25643 |
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