000 00859nam a22001817a 4500
999 _c29884
_d29884
003 CUTN
005 20190821102418.0
008 190821b ||||| |||| 00| 0 eng d
020 _a9789386355775
041 _aEnglish
082 _223
_a332.106
_bCHO
100 _aChoudhary, Rajni.,
245 _aCustomer relationship management in retail banking /
_cRajni, Choudhary.,
260 _aNew Delhi :
_bRandom Publications,
_c2018.
300 _a288 pages :
_billustrations ;
_c23cm.
505 _t1. Introduction
_t2. Customer Relationship Management
_t3. Definition of Bank
_t4. Private Banking
_t5. Relationship Marketing and Financial Sector
_t6. Customer Identification and Opening of Accounts
_t7. Savings Bank Accounts
_t8. Current Account
_t9. Retail Banking
_t10. The World of E-retailing Management
_t11. E-retailing into an Organization
942 _2ddc
_cBOOKS