000 | 01246nam a22002537a 4500 | ||
---|---|---|---|
999 |
_c36032 _d36032 |
||
003 | CUTN | ||
005 | 20211020120442.0 | ||
008 | 211005b ||||| |||| 00| 0 eng d | ||
020 | _a978-8170004394 | ||
020 | _a817000439 | ||
041 | _aEnglish | ||
082 |
_223 _a020 _bBAV |
||
100 | _aBavakutty, M. | ||
245 |
_aMethods for Measuring Quality of Libraries / _cBy M. Bavakutty & K.C Abdul Majeed. |
||
250 | _a1st ed. | ||
260 |
_aNew delhi : _bEss Ess Publications. _c2005. |
||
300 |
_a297 p. : _bill. ; _c23 cm. |
||
505 |
_t1. Introduction _t2. Marketing of Library and Information Product and Services _t3. Quality Concepts In Libraries _t4. Total Quality Management _t5. Quality Standard and Libraries _t6. Services Quality _t7. Library Evaluation and Performance Measurement _t8. Methods for Collection Of Collection Of Data _t9. Methods for Analysis Of Data _t10. SERVQUAL, a Scale for Measurement Services Quality _t11. LiBQUAL, an Instrument for Measurement Library Quality _t12. Library Quality; a Review _t13. Quality Of Library ; Case Studies |
||
650 | _aLibrary Evaluation. | ||
650 | _aService Quality. | ||
690 | _aDepartment of Library and Information science. | ||
700 | _aMajeed, K.C Abdul. | ||
942 |
_2ddc _cBOOKS |