000			01246nam a22002537a 4500
999			_c36032 _d36032
003			CUTN
005			20211020120442.0
008			211005b ||||| |||| 00| 0 eng d
020			_a978-8170004394
020			_a817000439
041			_aEnglish
082			_223 _a020 _bBAV
100			_aBavakutty, M.
245			_aMethods for Measuring Quality of Libraries / _cBy M. Bavakutty & K.C Abdul Majeed.
250			_a1st ed.
260			_aNew delhi : _bEss Ess Publications. _c2005.
300			_a297 p. : _bill. ; _c23 cm.
505			_t1. Introduction _t2. Marketing of Library and Information Product and Services _t3. Quality Concepts In Libraries _t4. Total Quality Management _t5. Quality Standard and Libraries _t6. Services Quality _t7. Library Evaluation and Performance Measurement _t8. Methods for Collection Of Collection Of Data _t9. Methods for Analysis Of Data _t10. SERVQUAL, a Scale for Measurement Services Quality _t11. LiBQUAL, an Instrument for Measurement Library Quality _t12. Library Quality; a Review _t13. Quality Of Library ; Case Studies
650			_aLibrary Evaluation.
650			_aService Quality.
690			_aDepartment of Library and Information science.
700			_aMajeed, K.C Abdul.
942			_2ddc _cBOOKS