| 000 | 00861nam a22002417a 4500 | ||
|---|---|---|---|
| 003 | CUTN | ||
| 005 | 20231215151100.0 | ||
| 008 | 231215b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9788183768566 | ||
| 041 | _aEnglish | ||
| 082 |
_223 _a658.8 _bAGR |
||
| 100 | _aAgrawal, Ankita. | ||
| 240 | _aService Management | ||
| 245 |
_aService Management / _cAnkita Agrawal. |
||
| 260 |
_aJaipur : _bABD Publishers, _c2022. |
||
| 300 |
_aviii, 296 p. : _bill. ; _c24 cm. |
||
| 505 | _tPreface 1. Service 2. Strategic Service Management 3. IT Service Management 4. Creating the Right Service Philosophy 5. Customer Experience Management 6. Service Quality 7. Services Marketing 8. Technology in the Service Sector Bibliography Index | ||
| 650 | _aPublic Sector | ||
| 650 | _aPrivate Sector | ||
| 650 | _aOff-Shore | ||
| 650 | _aTQM | ||
| 942 |
_2ddc _cTB |
||
| 999 |
_c40969 _d40969 |
||