000 02031nam a22002777a 4500
003 CUTN
005 20231215155617.0
008 231215b |||||||| |||| 00| 0 eng d
020 _a9780367237714
041 _aEnglish
082 _223
_a658.8342
_bHOR
100 _aHorner, Susan.
240 _aConsumer Behaviour In Tourism
245 _aConsumer Behaviour In Tourism /
_cSusan Horner & John Swarbrooke.
250 _a3rd ed.
260 _aAbingdon :
_bRoutledge,
_c2016.
300 _ax, 446 p. :
_bill. ;
_c24 cm.
520 _aNow fully revised and updated, the third edition of this bestselling text provides students with a vital understanding of the nature of tourism and contemporary tourists behaviour in political, social and economic context and how this knowledge can be used to manage and market effectively in a variety of tourism sectors including: tourism operations, tourist destinations, hospitality, visitor attractions, retail travel and transport. This third edition has been updated to include: New material on the impacts of IT on research and marketing communications, the rise and influence of social media and virtual technology, the growth in the interest of sustainable tourism products including slow food, the experience economy and new consumer experiences including fulfilment. New international case studies throughout including growth regions such as the Middle East, Russia, Europe, China, India and Brazil. New companion website including Power point slides and a case archive. Each chapter features conclusions, discussion points and essay questions, and exercises, at the end, to help tutors direct student-centred learning and to allow the reader to check their understanding of what they have read. This book is an invaluable resource for students following tourism courses.
650 _aEconomics.
650 _aFinance.
650 _aBusiness & Industry.
650 _aTourism.
650 _aHospitality.
700 _aSwarbrooke, John.
942 _2ddc
_cTB
999 _c40983
_d40983