000			01630nam a22002657a 4500
003			CUTN
005			20231218100449.0
008			231218b |||||||| |||| 00| 0 eng d
020			_a9780367475260
041			_aEnglish
082			_223 _a387.542068 _bGIB
100			_a Gibson, Philip.
240			_aCruise Operations Management : Hospitality Perspectives
245			_aCruise Operations Management : _bHospitality Perspectives / _cPhilip Gibson.
250			_a2nd ed.
260			_aAbingdon : _bRoutledge, _c2021.
300			_aix. 312 p. : _bill. ; _c22 cm.
505			_tChapter 1: Contemporary Cruise Operations Chapter 2: Selling Cruises and Cruise Products Chapter 3: Maritime Issues and Legislation Chapter 4: Cruise Geography Chapter 5: Planning the Itinerary Chapter 6: Working Onboard Chapter 7: Customer Services Chapter 8: Managing Food and Drink Operations Chapter 9: Managing Facilities Chapter 10: Health, Safety and Security Chapter 11: Training and Learning onboard Chapter 12: Managing Integrated Operations Chapter 13: Cruise Management Resources Conclusion
520			_aCruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike.
650			_aCustomer Services
650			_acasino
650			_aMaritime Legislation
650			_aMaritime Issues
942			_2ddc _cTB
999			_c40989 _d40989