TY - BOOK AU - Murphy, Herta A. AU - Herta A.; Hildebrandt AU - Thomas, Jane P. TI - Effective business communication SN - 9780070187757 U1 - 651.7 PY - 2008/// CY - Chennai PB - McGraw Hill Education India N1 - HB; Part One : Effective Communications in Business The Seven Cs of Effective Communication Part Two : Business Communication and the Global business Part Three : The Process of Preparing Effective Business message Design Part Four : Bad- News Messages written Part Five : Short Report written Part Six : Strategies for Successful speaking and Successful Listening Part Seven: The Job Application process- The written Job Presentation ER -