Business communication :

Mukerjee, Hory Sankar.

Business communication : connecting at work / Hory Sankar Mukerjee. - 2nd Ed. - New Delhi : Oxford University Press, 2013. - xxviii, 674 p. : ill. ; 24 cm. 1 CD-ROM (4 3/4 in.) - Oxford higher education .

Includes bibliographical references and index.

PART 1: COMMUNICATION IN ORGANIZATIONS ; 1. INTRODUCTION TO BUSINESS ENVIRONMENT AND COMMUNICATION ; 2. BASICS OF COMMUNICATION ; 3. CORPORATE COMMUNICATION ; 4. LISTENING SKILLS ; 5. VERBAL AND NON VERBAL COMMUNICATION ; PART 2: WRITTEN COMMUNICATION ; 6. GOOD WRITING SKILLS ; 7. PLANNING AND WRITING MESSAGES ; 8. WRITING DIFFERENT MESSAGES ; 9. WRITING BUSINESS REPORTS AND PROPOSALS ; PART 3: INTERPERSONAL COMMUNICATION ; 10. WORK RELATIONSHIPS ; 11. NEGOTIATION SKILLS ; 12. CREATING AND DELIVERING GOOD PRESENTATIONS ; 13. ANALYZING AND INTERPRETING DATA AND COMMUNICATING VISUALLY ; PART 4: BUSINESS ETIQUETTES AND CROSS CULTURAL COMMUNICATION ; 14. BUSINESS AND SOCIAL ETIQUETTES ; 15. COMMUNICATING ACROSS BORDERS ; PART 5: RESUMES AND INTERVIEWS ; 16. CAREER PLANNING AND RESUMES ; 17. GD, INTERVIEWS AND FOLLOW UP ; 18. TECHNOLOGY IN BUSINESS COMMUNICATION ; APPENDIX

9780198073475 019807347X 9780199463152 0199463158


Business communication
Business communication
Business communication--Study and teaching.--Case studies.--Problems, exercises, etc.

658.45 / MUK

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