Human resources and tourism :
Lee-Ross, Darren.
Human resources and tourism : skills, culture and industry Darren Lee-Ross and Josephine Pryce. - Bristol ; Buffalo : Channel View Publications, c2010. - ix, 287 p. : ill. ; 25 cm. - Aspects of tourism texts .
Includes bibliographical references and index.
1 The Nature of the Beast: Human Resources Management and the Tourism Context 2 Change, What Change? Human Resources Planning in a Contemporary Environment 3 Managing the Process 4 Performing or Ignoring:Management and Appraisal 5 Training and Development 6 Quality of Work Life 7 Industrial Relations and Legal Aspects 8. Industrial Relations and Legal Aspects 9 To Be or Not To Be? Human Resource Management and the Role of Ethics 10 The Future of Human Resources; References; Index
9781845411404 (hbk : alk. paper) 9781845411398 (pbk : alk. paper)
Tourism
Personnel management.--Management.
910.683 / ROS
Human resources and tourism : skills, culture and industry Darren Lee-Ross and Josephine Pryce. - Bristol ; Buffalo : Channel View Publications, c2010. - ix, 287 p. : ill. ; 25 cm. - Aspects of tourism texts .
Includes bibliographical references and index.
1 The Nature of the Beast: Human Resources Management and the Tourism Context 2 Change, What Change? Human Resources Planning in a Contemporary Environment 3 Managing the Process 4 Performing or Ignoring:Management and Appraisal 5 Training and Development 6 Quality of Work Life 7 Industrial Relations and Legal Aspects 8. Industrial Relations and Legal Aspects 9 To Be or Not To Be? Human Resource Management and the Role of Ethics 10 The Future of Human Resources; References; Index
9781845411404 (hbk : alk. paper) 9781845411398 (pbk : alk. paper)
Tourism
Personnel management.--Management.
910.683 / ROS