Hill, Alex, 1972-

Essential operations management Alex Hill & Terry Hill. - Basingstoke : Palgrave Macmillan, 2011. - 1 online resource (xxii, 458 pages) : illustrations (chiefly color).


Includes bibliographical references and index.

Part 1. Introduction. Managing operations ; Operations strategy
Part 2. Designing and delivering services and products. Designing services and products ; Delivering services ; Making products ; Location and layout
Part 3. Managing operations. Managing capacity ; Scheduling and executing operations ; Managing inventory ; Managing quality ; Managing the supply chain
Part 4. Improving operations. Improving operations

Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time;

This textbook provides a concise, student-friendly overview of operations management, striking a balance between coverage of the service and manufacturing industries that reflects current trends and supported by well-developed international case studies and learning features

Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.

9780230344525 0230344526

Industries/Service Industries
Production management.
Industrial management.
Industrial management.
Production management.
BUSINESS & ECONOMICS / Industrial Management
BUSINESS & ECONOMICS / Management Science
BUSINESS & ECONOMICS / Organizational Behavior
Production & Operations Management
Industries/Manufacturing Industries
Production & quality control management
Purchasing & supply management
Management & management techniques
Operational research

Electronic books.

658.5 / HIL

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