e-Business 2.0:
Kalakota,Ravi.
e-Business 2.0: Roadmap for Success, / Ravi Kalakota , Marcia Robinson. - 2 - Dorling Kindersley: Pearson, 2001. - 544 p. : illustration,
Preface 1.Moving from e-Commerce to e-Business.
2.Spotting e-Business Trends.
3.Digitizing the Business: e-Business Patterns.
4.Thinking e-Business Design: More Than Technology.
5.Constructing the e-Business Architecture: Enterprise Apps.
6.Integrating Processes to Build Relationships: Customer Relationship Management.
7.Transforming Customer Contact into Revenue: Selling-Chain Management.
8.Building the e-Business Backbone: Enterprise Resource Planning.
9.Implementing Supply Chain Management and e-Fulfillment.
10.Demystifying e-Procurement: Buy-Side, Sell-Side, Net Markets, and Trading Exchanges.
11.Business Intelligence: The Next Generation of Knowledge Management.
12.Developing the e-Business Design: Strategy Formulation.
13.Translating e-Business Strategy into Action: e-Blueprint Formulation.
14.Mobilizing the Organization: Tactical Execution.
9788177581164
658.054 / KAL
e-Business 2.0: Roadmap for Success, / Ravi Kalakota , Marcia Robinson. - 2 - Dorling Kindersley: Pearson, 2001. - 544 p. : illustration,
Preface 1.Moving from e-Commerce to e-Business.
2.Spotting e-Business Trends.
3.Digitizing the Business: e-Business Patterns.
4.Thinking e-Business Design: More Than Technology.
5.Constructing the e-Business Architecture: Enterprise Apps.
6.Integrating Processes to Build Relationships: Customer Relationship Management.
7.Transforming Customer Contact into Revenue: Selling-Chain Management.
8.Building the e-Business Backbone: Enterprise Resource Planning.
9.Implementing Supply Chain Management and e-Fulfillment.
10.Demystifying e-Procurement: Buy-Side, Sell-Side, Net Markets, and Trading Exchanges.
11.Business Intelligence: The Next Generation of Knowledge Management.
12.Developing the e-Business Design: Strategy Formulation.
13.Translating e-Business Strategy into Action: e-Blueprint Formulation.
14.Mobilizing the Organization: Tactical Execution.
9788177581164
658.054 / KAL