Quality Management in Libraries /
Dabas, A.S.
Quality Management in Libraries / By A.S.Dabas. - 1st ed. - New Delhi : Ess Ess Publications, 2008. - viii. 272 p. : ill, ; 23 cm.
PART 1 : Quality Management and Its Contents for Libraries PART 2 : Quality Audit and Quality Oriented Strategies For Implementation PART 3 ; Marketing and Other Strategies to Survive in the New Information Environment PART 4 : Human Resources And their Management for Qualitative Library and Information Sevieces
This book provides the details of Total Quality Management (TQM) in libraries. It will be a worthy addition to any librarian's bookshelf. Students of library and information science will also discover that this book is a concise and precise reference work. Divided into four sections, the book discusses: the contents and elements of TQM for libraries; the quality audit and quality oriented strategies for implementation; marketing and other strategies to survive in the new information environment; and Human Resources and their management for qualitative services.
9788170005483 8170005485
Information Services.
Library Services.
025.10954 / DAB
Quality Management in Libraries / By A.S.Dabas. - 1st ed. - New Delhi : Ess Ess Publications, 2008. - viii. 272 p. : ill, ; 23 cm.
PART 1 : Quality Management and Its Contents for Libraries PART 2 : Quality Audit and Quality Oriented Strategies For Implementation PART 3 ; Marketing and Other Strategies to Survive in the New Information Environment PART 4 : Human Resources And their Management for Qualitative Library and Information Sevieces
This book provides the details of Total Quality Management (TQM) in libraries. It will be a worthy addition to any librarian's bookshelf. Students of library and information science will also discover that this book is a concise and precise reference work. Divided into four sections, the book discusses: the contents and elements of TQM for libraries; the quality audit and quality oriented strategies for implementation; marketing and other strategies to survive in the new information environment; and Human Resources and their management for qualitative services.
9788170005483 8170005485
Information Services.
Library Services.
025.10954 / DAB