The Knowledge Services Handbook : A Guide for the Knowledge Strategist /

Clair.st, Guy

The Knowledge Services Handbook : A Guide for the Knowledge Strategist / Guy St. Clair and Barrie Levy - Berlin/Boston : Walter de Gruyter GmbH, 2019. - X, 210 p. :

Table of Contents Frontmatter
Preface: Enabling the knowledge sharing culture
Acknowledgements
Contents
1. Building the knowledge culture
2. Applied knowledge services
3. The way forward
Epilogue: knowledge services: the critical management discipline for the twenty-first century organization
Appendix 1: The knowledge services strategy: a guide for the knowledge strategist (an outline for KD/KS/KU)
Appendix 2: Knowledge services: your foundation for building the twenty-first century knowledge organization

Guy St. Clair A knowledge services glossary: a guide for conversation

Works cited
Index
About Guy St. Clair and Barrie Levy


Knowledge services converges information management, knowledge management (KM), and strategic learning into a single enterprise-wide discipline for the benefit of the business or organization in which it is practiced. As the strategic framework for strategic management, knowledge services leads to excellence in knowledge sharing and ultimately to shaping the organization as a knowledge culture. This book provides prescriptive direction for the professional work of the knowledge strategist, who is the organization's management/leader with responsibility, authority, and accountability for the success of the organization's knowledge domain. "Wisely optimistic, with helpful hints for the management of knowledge services."Frances Hesselbein, Presidential Medal of Freedom recipient, former CEO, Girl Scouts of the USA "Devotedly 'Druckerian' in outlook, the St. Clair and Levy book rightly emphasizes the leadership and organizational cultural aspects of enterprise knowledge, constants that do not change rapidly, and that constitute much of the difference between success and failure."Timothy Wood Powell, President, The Knowledge Agency and Author, The Value of Knowledge

9783110631876


Informations kompetenz, Informationsmanagement, Strategisches Management, Unternehmen Wissensmanagement

658.4038 / CLA