MARC details
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05175nam a22002897a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
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CUTN |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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20231205150520.0 |
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231205b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781506328690 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781506328706 (E-BOOK) |
| 041 ## - LANGUAGE CODE |
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| Language |
English |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Edition number |
23 |
| Classification number |
658.4056 |
| Item number |
KOV |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Misra, Sarah Kovoor. |
| 240 ## - UNIFORM TITLE |
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| Uniform title |
<a href="Crisis Management: Resilience and Change">Crisis Management: Resilience and Change</a> |
| 245 ## - TITLE STATEMENT |
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| Title |
Crisis Management: |
| Remainder of title |
Resilience and Change / |
| Statement of responsibility, etc |
Sarah Kovoor-Misra. |
| 250 ## - EDITION STATEMENT |
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| Edition statement |
1st ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Place of publication, distribution, etc |
New Delhi : |
| Name of publisher, distributor, etc |
Sage Publications India Pvt Ltd, |
| Date of publication, distribution, etc |
202. |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
xv, 248 p. : |
| Other physical details |
ill. ; |
| Dimensions |
23 cm. |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Title |
Introduction Acknowledgments About the Author <br/>PART I. FOUNDATION: UNDERSTANDING THE BASICS<br/> Chapter 1. The Nature of Organizational Crises: Understanding Its Structure <br/>What Are the Attributes of a Crisis?<br/> <br/>What Are the Causes of Crises?<br/> <br/>What Are the Consequences of a Crisis?<br/> <br/>What Are the Forms and Types of Crises?<br/> <br/>What Are the Phases of a Crisis?<br/> <br/>Conclusion<br/> <br/> Chapter 2. Organizational Crises as Change <br/>Why Is a Crisis a Change for Organizations?<br/> <br/>How Can Organizational Decline Cause Crises?<br/> <br/>How Can Organizational Growth Cause Crises?<br/> <br/>How Do Crisis Situations Differ From Other Forms of Change?<br/> <br/>What Are the Implications for Crisis Management?<br/> <br/>Conclusion<br/> <br/> Chapter 3. Transformative Crisis Management: An Overview <br/>What Does it Mean to be Transformative?<br/> <br/>What Are Some Benefits of a TCM Approach?<br/> <br/>What Are the Intellectual Roots of a TCM Approach?<br/> <br/>What Are the Phases of Transformative Crisis Management?<br/> <br/>What Are Some Critical Processes that Foster TCM?<br/> <br/>What Are Some Key Differences Between a Nontransformative Crisis Management and a TCM Approach?<br/> <br/>Conclusion<br/> <br/> <br/>PART II. CRISIS PREPAREDNESS: BUILDING RESOURCES<br/> Chapter 4. Transformative Leaders <br/>How Are Leaders a Resource during TCM?<br/> <br/>What Is a Transformative Mind-Set?<br/> <br/>What Are Some Important Transformative Values?<br/> <br/>What Are Some Important Leadership Traits?<br/> <br/>What Are Some Important Leadership Abilities?<br/> <br/>What Are Some Important Sources of Power?<br/> <br/>How Can Leadership Capacity for TCM be Built?<br/> <br/>Conclusion<br/> <br/> Chapter 5. Transformative Individuals <br/>How Are Individuals a Resource during TCM?<br/> <br/>What Mind-Sets and Values Are Important?<br/> <br/>What Are Some Important Personality Traits?<br/> <br/>What Are Some Important Abilities?<br/> <br/>How Can Organizations Support Transformative Individuals?<br/> <br/>Conclusion<br/> <br/> Chapter 6. Organizational Culture, Identity, and Character <br/>What Are Organizational Culture, Identity, and Character?<br/> <br/>How Are Organizational Culture, Identity, and Character Resources During TCM?<br/> <br/>How Can a Transformative Organizational Culture, Identity, and Character be Built?<br/> <br/>Conclusion<br/> <br/> Chapter 7. Positive Stakeholder Relationships and Adaptable Infrastructure <br/>Positive Stakeholder Relationships<br/> <br/>Adaptable Infrastructure as a Resource during Crisis Management<br/> <br/>Concluding Crisis Preparedness<br/> <br/> <br/>PART III. UNDER PRESSURE: Crisis Containment, Recovery and Growth<br/> Chapter 8. Crisis Containment: Managing Crises in Positive Ways <br/>Why Is Containing a Crisis Challenging?<br/> <br/>What Is Effective Crisis Containment?<br/> <br/>What Are the Stages of Crisis Containment?<br/> <br/>How Can Leaders Effectively Contain a Crisis?<br/> <br/>Conclusion<br/> <br/> Chapter 9. Postcrisis Recovery: Addressing Damage, Deriving Positive Outcomes <br/>What Are Some Areas of Damage that May Need to be Addressed?<br/> <br/>What Are Some Positive Outcomes that can be Attained?<br/> <br/>How Can Leaders Repair Operational and Physical Damage?<br/> <br/>How Can Psychosocial Damage Be Healed During Recovery?<br/> <br/>How Can Leaders Effectively Facilitate Postcrisis Recovery?<br/> <br/>Conclusion<br/> <br/> Chapter 10. Postcrisis Growth: Fixing, Rebuilding, Renewing <br/>What Is Postcrisis Growth?<br/> <br/>How Can Leaders Facilitate Learning During Postcrisis Growth?<br/> <br/>How Can Leaders Fix Problems and Rebuild Resources During Postcrisis Growth?<br/> <br/>How Can Leaders Foster Renewal and Vitality During Postcrisis Growth?<br/> <br/>What Steps Can Leaders Take to Facilitate Postcrisis Growth?<br/> <br/>Conclusion<br/> <br/>Organizational Postcrisis Growth Assessment<br/> <br/> Index |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc |
Modern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity.<br/><br/> |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
communication |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
leadership |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Postcrisis Growth Assessment |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Crisis |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
TCM Approach |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Text Books |
