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Intercultural Business Communication Lillian H Chaney; Jeanette S Martin

By: Contributor(s): Material type: TextTextLanguage: English Publication details: Upper Saddle River, N.J. : PHI Education, ©2014.Edition: 6th edDescription: 296 pages : illustrations ; 24 cmISBN:
  • 9789332536807
Subject(s): DDC classification:
  • 395.52 CHA
Contents:
1. The Nature of Intercultural Communication 2. Universal Systems 3. Contrasting Cultural Values 4. Cultural Shock 5. Language 6. Oral and Nonverbal Communication Patterns 7. Written Communication Patterns 8. Global Etiquette 9. Business and Social Customs 10. Intercultural Negotiation Process 11. Intercultural Negotiation Components 12. Laws Affecting International Business and Travel
Summary: Prepare future managers to face the differences in business communication across cultures. With the globalization of the world economy, it is imperative for current and future managers to be sensitive to the differences they will encounter in intercultural communication. To help make students aware of these differences, Intercultural Business Communication contains practical guidelines and information on how to conduct negotiations across countries, write business letters in different societies, and includes the general "dos" and "don'ts" in international business.
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Holdings
Item type Current library Collection Call number Status Date due Barcode
General Books General Books CUTN Central Library Social Sciences Non-fiction 395.52 CHA (Browse shelf(Opens below)) Available 33770
General Books General Books CUTN Central Library Social Sciences Non-fiction 395.52 CHA (Browse shelf(Opens below)) Available 33771

1. The Nature of Intercultural Communication
2. Universal Systems

3. Contrasting Cultural Values


4. Cultural Shock



5. Language



6. Oral and Nonverbal Communication Patterns



7. Written Communication Patterns




8. Global Etiquette





9. Business and Social Customs





10. Intercultural Negotiation Process






11. Intercultural Negotiation Components







12. Laws Affecting International Business and Travel







Prepare future managers to face the differences in business communication across cultures.


With the globalization of the world economy, it is imperative for current and future managers to be sensitive to the differences they will encounter in intercultural communication. To help make students aware of these differences, Intercultural Business Communication contains practical guidelines and information on how to conduct negotiations across countries, write business letters in different societies, and includes the general "dos" and "don'ts" in international business.

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