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ABC's of relationship selling through service / Charles M. Futrell.

By: Material type: TextTextLanguage: English Publication details: New York : McGraw Hill, 2011.Edition: 11th edDescription: xxxii, 538 p. : ill. ; 26 cmISBN:
  • 9780071289283
  • 0071289283
Subject(s): DDC classification:
  • 658.85 22 FUT
Contents:
Part I Selling as a Profession Part II Preparation for Relationship Selling Part III Relationship Selling Process Part IV Time and Territory Management: Keys to Success
Summary: Trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This title presents a sales process or system in a logical sequence from planning and the approach, to closing and follow-up for exceptional customer service.
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Item type Current library Collection Call number Status Date due Barcode
General Books General Books CUTN Central Library Medicine, Technology & Management Non-fiction 658.85 FUT (Browse shelf(Opens below)) Available 37301

"International edition"--Cover.

Part I Selling as a Profession Part II Preparation for Relationship Selling Part III Relationship Selling Process Part IV Time and Territory Management: Keys to Success

Trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This title presents a sales process or system in a logical sequence from planning and the approach, to closing and follow-up for exceptional customer service.

Includes bibliographical references and index.

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