ABC's of relationship selling through service / Charles M. Futrell.
Material type: TextLanguage: English Publication details: New York : McGraw Hill, 2011.Edition: 11th edDescription: xxxii, 538 p. : ill. ; 26 cmISBN:- 9780071289283
- 0071289283
- 658.85 22 FUT
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
General Books | CUTN Central Library Medicine, Technology & Management | Non-fiction | 658.85 FUT (Browse shelf(Opens below)) | Available | 37301 |
"International edition"--Cover.
Part I Selling as a Profession Part II Preparation for Relationship Selling Part III Relationship Selling Process Part IV Time and Territory Management: Keys to Success
Trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This title presents a sales process or system in a logical sequence from planning and the approach, to closing and follow-up for exceptional customer service.
Includes bibliographical references and index.
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