The evaluation of worldwide digital reference services in libraries; Jia Liu.
Material type:
TextLanguage: English Publication details: Oxford : Chandos, 2007.Description: 1 v. (XV-174 p.) : illustrations ; 24 cmISBN: - 9781843343097
- Electronic reference services (Libraries) -- Evaluation
- Internet -- service de renseignements (bibliothèque) -- évaluation
- Bibliothèques -- Services de référence électroniques -- Évaluation
- Bibliothèques -- Services de référence virtuels -- Évaluation
- service de renseignements (bibliothèque) - évaluation
- 23 025.52 LIU
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CUTN Central Library Generalia | Non-fiction | 025.52 LIU (Browse shelf(Opens below)) | Available | 39615 |
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| 025.520 JOS National Information System Planning and Management | 025.52 KUM Reference Service | 025.52 LAW The invisible librarian : a librarian's guide to increasing visibility and impact: | 025.52 LIU The evaluation of worldwide digital reference services in libraries; | 025.52 PAN Reference Material in Libraries | 025.52 RAN Reference service | 025.52 RAN Reference service |
Introduction --
Basics about digital reference services --
Evaluating digital reference services --
Views from the western world: evaluation by the German team --
Views from the eastern world: evaluation by the Chinese team --
Comparisons and conclusions.
This book outlines and evaluates the digital reference services in libraries worldwide. The work is based on an international collaborative project between two groups from German and Chinese institutions, during which digital reference services provided by nearly 200 libraries all over the world were evaluated
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