Business process management : Practical guidelines to successful implementations / John Jeston

By:

Jeston, John

Contributor(s):

Dept of MBA

Material type: Text

TextLanguage: English Publication details: London : Routledge, c 2022.Edition: 5thDescription: xxxv, 596 p.: ill.; 17.2 x 3.2 x 24.41 cmISBN:

9780367771607

Subject(s):

BUSINESS & ECONOMICS Industrial Management and BUSINESS & ECONOMICS Management

DDC classification:

23 658.533 JES

Contents:

Part I. Frequently asked questions Chapter 1. What is business process management? Chapter 2. How can we demystify business process management? Chapter 3. Who should be involved in BPM, and the critical success factors Chapter 4. When should you do BPM - What are the main drivers and triggers? Chapter 5. How should you start BPM - Bottom-up or top-down? Chapter 6. Why is it important to improve business processes before automating them? Chapter 7. What are the technology components of BPM? Chapter 8. Should you be customer-centric? Chapter 9. Why is determining BPM foundations a critical first step? Chapter 10. Why do you need a structured approach to implementing BPM? Part II. BPM - How do you do it? Chapter 11. 7FE framework overview Chapter 12. Guidelines on how to use the 7FE framework Chapter 13. Foundations phase Chapter 14. Enablement phase Chapter 15. Launch phase Chapter 16. Understand phase Chapter 17. Innovate phase Chapter 18. People phase Chapter 19. Develop phase Chapter 20. Implement phase Chapter 21. Realize phase Chapter 22. Sustainability phase Chapter 23. Essentials introduction Chapter 24. Project management Chapter 25. People change management Chapter 26. Leadership Chapter 27. Organizational sustainability and performance management Part III. Introduction Chapter 28. Case studies from the USA, Asia and Europe Chapter 29. BPM maturity

Summary: This book has helped leaders and BPM practitioners successfully implement BPM projects, enabling them to add impactful and measurable value to their organizations. The book offers a unique emphasis on BPM's interrelationship with organizational management, culture, and leadership

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
General Books	CUTN Central Library Medicine, Technology & Management	Non-fiction	658.533 JES (Browse shelf(Opens below))	Available		47084

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Part I. Frequently asked questions Chapter
1. What is business process management? Chapter 2. How can we demystify business process management? Chapter 3. Who should be involved in BPM, and the critical success factors Chapter 4. When should you do BPM - What are the main drivers and triggers? Chapter 5. How should you start BPM - Bottom-up or top-down? Chapter 6. Why is it important to improve business processes before automating them? Chapter 7. What are the technology components of BPM? Chapter 8. Should you be customer-centric? Chapter 9. Why is determining BPM foundations a critical first step? Chapter 10. Why do you need a structured approach to implementing BPM? Part II. BPM - How do you do it?
Chapter 11. 7FE framework overview Chapter 12. Guidelines on how to use the 7FE framework Chapter 13. Foundations phase Chapter 14. Enablement phase Chapter 15. Launch phase Chapter 16. Understand phase Chapter 17. Innovate phase Chapter 18. People phase Chapter 19. Develop phase Chapter 20. Implement phase Chapter 21. Realize phase Chapter 22. Sustainability phase Chapter 23. Essentials introduction Chapter 24. Project management Chapter 25. People change management Chapter 26. Leadership Chapter 27. Organizational sustainability and performance management Part III. Introduction
Chapter 28. Case studies from the USA, Asia and Europe Chapter 29. BPM maturity

This book has helped leaders and BPM practitioners successfully implement BPM projects, enabling them to add impactful and measurable value to their organizations. The book offers a unique emphasis on BPM's interrelationship with organizational management, culture, and leadership

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