Consumer beahviour in indian perspective :

Nair, Suja R.

Consumer beahviour in indian perspective : text and cases Suja R Nair - 2nd Ed. - Mumbai : Himalaya Pub. House, 2017 - 632 p. ill. 26 cm

1. An Introduction to Consumer Behaviour
2. Consumer Modelling 3. Consumer Perception
4. Consumer - Learning

5. Personality and Lifestyle Influences


6. Attitudes and Behaviour



7. Motivation



8. Demographics, Social Class and Culture




9. Reference Group Influences




10. Consumer Decision Making




11. Diffusion of Innovations and Opinion Leadership




12. Consumer Satisfaction





13. Relationship Marketing




14. Consumerism



15. Market Segmentation



16. Organisational Buying Behaviour




17. Online Consumer Behaviour





9789350974995


Organisational Behaviour

658.834 / NAI

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