Organizational Behavior, Theory, and Design in Health Care /

Borkowsk, Nancy.

Organizational Behavior, Theory, and Design in Health Care / Nancy Borkowsk - 2nd - MA : Jones & Bartlett, 2016. - 552p.: ill.:

Overview and history of organizational behavior
Diversity and cultural competency in health care
Attitudes and perceptions
Workplace communication
Content theories of motivation
Process theories of motivation
Attribution theory and motivation
Power, politics, and influence
Trait and behavioral theories of leadership
Contingency theories and situational models of leadership
Contemporary leadership theories
Stress in the workplace and stress management
Decision making
Conflict management and negotiation skills
Overview of group dynamics
Groups
Work teams and team buildings
Organizational development
Managing resistance to change
Overview and history of organizational theory
Strategy and structure
Organization structures : contextual dimension
Organization design parameters : internal characteristics

Due to the vast size and complexity of the U.S. health care system--the nation's largest employer--health care managers face a myriad of unique challenges such as labor shortages, caring for the uninsured, cost control, and quality improvement. Organizational Behavior, Theory, and Design, Second Edition was written to provide health services administration students, managers, and other professionals with an in-depth analysis of the theories and concepts of organizational behavior and organization theory while embracing the uniqueness and complexity of the healthcare industry. Using an applied focus, this book provides a clear and concise overview of the essential topics in organizational behavior and organization theory from the healthcare manager's perspective

9781284050882


Comportement organisationnel, Corporate culture, Culture organisationnelle, Dynamique des groupes, Group Processes, Health Personnel psychology, Health Services Administration Health services administration Organizational Culture, Organizational behavior, Personnel Direction, Personnel Management, Personnel management Services de santé Administration Social groups

362.106 / BOR

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