MARC details
000 -LEADER |
fixed length control field |
01246nam a22002537a 4500 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
CUTN |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20211020120442.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
211005b ||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
978-8170004394 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
817000439 |
041 ## - LANGUAGE CODE |
Language |
English |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Edition number |
23 |
Classification number |
020 |
Item number |
BAV |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
Bavakutty, M. |
245 ## - TITLE STATEMENT |
Title |
Methods for Measuring Quality of Libraries / |
Statement of responsibility, etc |
By M. Bavakutty & K.C Abdul Majeed. |
250 ## - EDITION STATEMENT |
Edition statement |
1st ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
New delhi : |
Name of publisher, distributor, etc |
Ess Ess Publications. |
Date of publication, distribution, etc |
2005. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
297 p. : |
Other physical details |
ill. ; |
Dimensions |
23 cm. |
505 ## - FORMATTED CONTENTS NOTE |
Title |
1. Introduction |
-- |
2. Marketing of Library and Information Product and Services |
-- |
3. Quality Concepts In Libraries |
-- |
4. Total Quality Management |
-- |
5. Quality Standard and Libraries |
-- |
6. Services Quality |
-- |
7. Library Evaluation and Performance Measurement |
-- |
8. Methods for Collection Of Collection Of Data |
-- |
9. Methods for Analysis Of Data |
-- |
10. SERVQUAL, a Scale for Measurement Services Quality |
-- |
11. LiBQUAL, an Instrument for Measurement Library Quality |
-- |
12. Library Quality; a Review |
-- |
13. Quality Of Library ; Case Studies |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Library Evaluation. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Service Quality. |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) |
Department Name |
Department of Library and Information science. |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Majeed, K.C Abdul. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Dewey Decimal Classification |
Koha item type |
General Books |