General introduction to organization development -- The nature of planned change -- The organization development practitioner -- Entering and contracting -- Diagnosing -- Collecting, analyzing, and feeding back diagnostic information -- Designing interventions -- Managing change -- Evaluating and institutionalizing organization development interventions -- Interpersonal and group process approaches -- Organization process approaches -- Restructuring organizations -- Employee involvement -- Work design -- Performance management -- Talent management -- Workforce diversity and wellness -- Tranformational change -- Continuous change -- Transorganizational change -- Organization development for economic, ecological, and social outcomes -- Organization development in nonindustrial settings : health care, school systems, the public sector, and family-owned -- Future directions in organization development.

Includes bibliographical references and indexes.

This book blends rigor and relevance in a comprehensive and clear presentation. The authors work from a strong theoretical foundation to describe, in practical terms, how behavioral science knowledge can be used to develop organizational strategies, structures, and processes.