Intercultural Business Communication Lillian H Chaney; Jeanette S Martin
Material type: TextLanguage: English Publication details: Upper Saddle River, N.J. : PHI Education, ©2014.Edition: 6th edDescription: 296 pages : illustrations ; 24 cmISBN:- 9789332536807
- 395.52 CHA
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
General Books | CUTN Central Library Social Sciences | Non-fiction | 395.52 CHA (Browse shelf(Opens below)) | Available | 33770 | |
General Books | CUTN Central Library Social Sciences | Non-fiction | 395.52 CHA (Browse shelf(Opens below)) | Available | 33771 |
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1. The Nature of Intercultural Communication
2. Universal Systems
3. Contrasting Cultural Values
4. Cultural Shock
5. Language
6. Oral and Nonverbal Communication Patterns
7. Written Communication Patterns
8. Global Etiquette
9. Business and Social Customs
10. Intercultural Negotiation Process
11. Intercultural Negotiation Components
12. Laws Affecting International Business and Travel
Prepare future managers to face the differences in business communication across cultures.
With the globalization of the world economy, it is imperative for current and future managers to be sensitive to the differences they will encounter in intercultural communication. To help make students aware of these differences, Intercultural Business Communication contains practical guidelines and information on how to conduct negotiations across countries, write business letters in different societies, and includes the general "dos" and "don'ts" in international business.
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