Strategic performance management : a managerial and behavioural approach / André de Waal,

By:

Waal, André de

Material type: Text

TextLanguage: English Publication details: Houndmills, Basingstoke, Hampshire : Palgrave Macmillan, 2013.Edition: Second editionDescription: xviii, 443 pages : illustrations ; 24 cmISBN:

9780230273856 (pbk.)

Subject(s):

DDC classification:

658.401 23 WAA

Contents:

Part I Introducing Strategic Performance Management -- 1 Introduction -- 2 The Strategic Performance Management System -- Part II The Strategic Performance Management Development Cycle -- Stage 1 -- Designing a Strategic Management Model -- 3 Responsibility Structure -- 4 Scenarios and Strategic Objectives -- 5 Strategic Action Plans -- Stage 2 -- Designing a Strategic Reporting Model -- 6 Critical Success Factors and Key Performance Indicators -- 7 The Balanced Scorecard -- 8 Exceptions, Actions, and Rolling Forecasts -- 9 The Strategic Performance Management Information and Communications Technology Architecture -- Stage 3 -- Designing a Performance-Driven Behavioral Model -- 10 Conditions for a Performance-Driven Organization -- 11 Performance-Driven Behavior -- 12 Strategic Alignment -- Part III Implementing Strategic Performance Management -- 13 Implementation of Strategic Performance Management -- Part IV Specials -- 14 Strategic Performance Management in the Public Sector -- 15 Strategic Performance Management in Developing Countries.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
General Books	CUTN Central Library Medicine, Technology & Management	Non-fiction	658.401 WAA (Browse shelf(Opens below))	Available		38499

Part I Introducing Strategic Performance Management --
1 Introduction --
2 The Strategic Performance Management System -- Part II The Strategic Performance Management Development Cycle --
Stage 1 --
Designing a Strategic Management Model --
3 Responsibility Structure --
4 Scenarios and Strategic Objectives --
5 Strategic Action Plans --
Stage 2 --
Designing a Strategic Reporting Model --
6 Critical Success Factors and Key Performance Indicators --
7 The Balanced Scorecard --
8 Exceptions, Actions, and Rolling Forecasts --
9 The Strategic Performance Management Information and Communications Technology Architecture --
Stage 3 --
Designing a Performance-Driven Behavioral Model --
10 Conditions for a Performance-Driven Organization --
11 Performance-Driven Behavior --
12 Strategic Alignment -- Part III Implementing Strategic Performance Management --
13 Implementation of Strategic Performance Management -- Part IV Specials --
14 Strategic Performance Management in the Public Sector --
15 Strategic Performance Management in Developing Countries.

Includes bibliographical references and index.

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