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Service Management / Ankita Agrawal.
Material type:
TextLanguage: English Publication details: Jaipur : ABD Publishers, 2022.Description: viii, 296 p. : ill. ; 24 cmISBN: - 9788183768566
- Service Management
- 23 658.8 AGR
Contents:
Preface
1. Service
2. Strategic Service Management
3. IT Service Management
4. Creating the Right Service Philosophy
5. Customer Experience Management
6. Service Quality
7. Services Marketing
8. Technology in the Service Sector
Bibliography
Index
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Text Books
|
CUTN Central Library Medicine, Technology & Management | Non-fiction | 658.8 AGR (Browse shelf(Opens below)) | Available | 47648 |
Preface
1. Service
2. Strategic Service Management
3. IT Service Management
4. Creating the Right Service Philosophy
5. Customer Experience Management
6. Service Quality
7. Services Marketing
8. Technology in the Service Sector
Bibliography
Index
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