Cruise Operations Management : Hospitality Perspectives / Philip Gibson.
Material type: TextLanguage: English Publication details: Abingdon : Routledge, 2021.Edition: 2nd edDescription: ix. 312 p. : ill. ; 22 cmISBN:- 9780367475260
- Cruise Operations Management : Hospitality Perspectives
- 23 387.542068 GIB
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Text Books | CUTN Central Library Social Sciences | Non-fiction | 387.542068 GIB (Browse shelf(Opens below)) | Available | 47655 |
Browsing CUTN Central Library shelves, Shelving location: Social Sciences, Collection: Non-fiction Close shelf browser (Hides shelf browser)
Chapter 1: Contemporary Cruise Operations
Chapter 2: Selling Cruises and Cruise Products
Chapter 3: Maritime Issues and Legislation
Chapter 4: Cruise Geography
Chapter 5: Planning the Itinerary
Chapter 6: Working Onboard
Chapter 7: Customer Services
Chapter 8: Managing Food and Drink Operations
Chapter 9: Managing Facilities
Chapter 10: Health, Safety and Security
Chapter 11: Training and Learning onboard
Chapter 12: Managing Integrated Operations
Chapter 13: Cruise Management Resources
Conclusion
Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike.
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