Project management jumpstart : the first step towards a career in project management ! / Kim Heldman, PMP.

By:

Heldman, Kim

Material type: Text

TextLanguage: English Publication details: United States : Wiley, 2018.Edition: 4th edDescription: xv, 352 p. ; 24 cm. ill. pbkISBN:

9781119472223
9781119472278
9781119472285

Subject(s):

Project management

DDC classification:

658.404 23 HEL

Contents:

Introduction xiii Chapter 1 Building the Foundation 1 The Project Management Journey 2 Is It a Project? 3 Where Are We Going? 4 A Bird’s-Eye View 5 Know the Structure of Your Organization 8 Benefiting from Project Management Practices 14 Tools of the Trade 16 Understanding Project Processes 18 Twenty-first Century Project Management 23 What’s Old Is New Again 24 Constraints 24 Where Do You Go from Here? 27 Becoming PMP® Certified 28 Certifying with CompTIA®’s Project+ 29 Formal Education Programs 29 Terms to Know 30 Review Questions 31 Chapter 2 Developing Project Management Skills 33 A Little Bit of Everything 34 Communication Is the Key 35 Organizing Techniques 35 General Management Skills 42 People Management Skills 43 Communicating Your Style 44 Exchanging Information 45 Active Listening 49 How Many Connections Are There? 51 Ten Tips for Communicating Effectively 52 Terms to Know 53 Review Questions 54 Chapter 3 Initiating the Project 55 Selecting Projects for Success 56 How Projects Come About 57 Project Generators—Needs and Demands 58 Project Requests 59 Business Case 62 Selecting and Prioritizing Projects 64 Feasibility Study 70 Meeting the Stakeholders 71 Working with the Project Sponsor 71 Documenting Stakeholder Roles and Responsibilities 73 Competing Needs of Stakeholders 75 Creating the Project Charter 76 Purposes for the Charter 76 Essential Elements of a Project Charter 78 Holding the Project Kickoff Meeting 81 Creating the Agenda 82 Terms to Know 83 Review Questions 84 Chapter 4 Defining the Project Goals 85 Agreeing on the Deliverables 86 Goals and Objectives 86 Deliverables 89 Discovering Requirements 90 The Role of the Business Analyst 91 Requirements-Gathering Process 92 Critical Success Factors 94 Identifying Assumptions and Constraints 96 Defining Assumptions 97 Defining Constraints 98 Creating the Project Scope Statement 99 Contents of the Project Scope Statement 100 Obtaining Sign-off 102 Creating the Project Scope Management Plan 103 Creating the Communications Plan 103 Terms to Know 105 Review Questions 106 Chapter 5 Breaking Down the Project Activities 107 Constructing the Work Breakdown Structure 108 Organizing the WBS Levels 109 Work Packages 111 Identification Codes 112 Outline View 113 Defining Tasks and Activities 114 Managing the Work 114 Activity Sequencing 116 Determining Milestones 117 Constructing the Responsibility Assignment Matrix 118 Estimating Activity Durations 120 Expert Judgment 120 Parametric Estimating 120 Establishing Dependencies 121 Constructing a Network Diagram 122 Precedence Diagramming 123 Activity on Node 124 Diagramming Method of Choice 124 Terms to Know 124 Review Questions 125 Chapter 6 Planning and Acquiring Resources 127 Planning the Project Team 128 Skills Assessment 129 Deciding Who’s Needed 131 Negotiating for Team Members 132 Staffing Assignments 134 Acquiring Materials, Supplies, and Equipment 135 Questions to Ask 136 Make or Buy 138 Procurement Plan 139 Resource Plan 139 Contracting for Resources 140 Request for Proposal and More 141 Soliciting Bids 142 Choosing a Supplier 143 Awarding the Contract 145 Closing Out the Contract 145 Terms to Know 145 Review Questions 146 Chapter 7 Assessing Risk 147 Identifying Risks 148 Types of Project Risks 150 Common Project Risks: Where Are They Hiding? 150 Identification Techniques 154 Risk Analysis Techniques 160 Risk Probability and Impact 160 Risk Tolerance 163 Planning for Risks 164 Responding to Risks 165 Escalate 166 Accept 166 Avoid 166 Transfer 167 Mitigate 167 Exploit 168 Share 168 Enhance 168 Contingency Planning 168 Residual and Secondary Risks 169 Risk Management Plan 169 Terms to Know 171 Review Questions 172 Chapter 8 Developing the Project Plan 173 Creating the Project Schedule 174 Project Schedule Assistance 175 Project Schedule Components 176 Program Evaluation and Review Technique 176 Calculating the Critical Path 180 Working with the Project Schedule 185 Schedule Display Options 189 Quality Management Plan 191 Documenting the Plan 192 Cost of Quality 194 Terms to Know 195 Review Questions 196 Chapter 9 Budgeting 101 197 What Makes Up a Budget? 198 Project Costs 198 Direct Costs vs. Indirect Costs 200 Gathering the Docs 200 Budgeting Process 201 Budget Items 201 Budget Woes 202 Following the Processes 203 Estimating Techniques 204 Analogous Estimating 204 Bottom-Up Estimating 204 Resource Cost Rates 205 Parametric Estimating 205 Computerized Tools 205 Ask the Experts 205 Ask the Vendors 206 Estimating Costs and Finalizing the Budget 206 Questions to Ask 208 Finalizing the Budget 208 Down Memory Lane 210 Are You in Control? 210 What’s the Cost? 211 Budget Approvals 212 Establishing a Cost Baseline 212 Call It a Plan 214 How Big Is It? 215 Obtaining Approvals 216 Terms to Know 217 Review Questions 218 Chapter 10 Executing the Project 219 Assembling the Team 220 Project Team Kickoff Meeting 221 Five Stages of Team Development 222 Effective Team Characteristics 225 Negotiation and Problem-Solving Techniques 226 Start at the Beginning 227 The Five Approaches to Problem Resolution 228 Project Manager’s Role in Team Development 230 Rewarding Experiences 230 Leadership Power 234 Gaining Trust and Respect from Team Members 235 Professional Responsibility 237 Progress Reporting 240 Who Gets What? 240 Status Reports and Action Logs 240 Taking Corrective Action 244 Terms to Know 245 Review Questions 246 Chapter 11 Controlling the Project Outcome 247 Change Happens 248 How Changes Come About 249 Establishing Change Management Control Procedures 251 The Purpose of the Change Control System 251 Establishing a Change Control Board 253 Tracking Changes 254 Assessing the Impacts of Change 255 Calling in Reinforcements 256 Adjusting for Scope and Schedule Changes 256 Managing and Revising Costs 259 Monitoring and Controlling Project Processes 260 Performance-Reporting Tools 260 Risk Monitoring 262 Is the Project in Trouble? 263 Just Say No 263 Early Warning Signs 264 Terms to Know 265 Review Questions 266 Chapter 12 Closing the Books 267 Happy Endings 268 Details, Details 269 Breaking Up Is Hard to Do 274 Training and Warranty Period 275 Implementing the Project 276 Documenting Lessons Learned 277 Obtaining Project Sign-Off 278 Is the Customer Happy? 280 Archiving Project Documents 281 It’s Party Time! 282 Agile Project Management 282 Agile Roles and Responsibilities 284 Sprint Planning 285 Daily Standups or Scrum Meetings 286 Sprint Review and Sprint Retrospective 287 Terms to Know 288 Review Questions 289 Appendix A Answers to Review Questions 291 Chapter 1: Building the Foundation 292 Chapter 2: Developing Project Management Skills 292 Chapter 3: Initiating the Project 293 Chapter 4: Defining the Project Goals 294 Chapter 5: Breaking Down the Project Activities 295 Chapter 6: Planning and Acquiring Resources 296 Chapter 7: Assessing Risk 297 Chapter 8: Developing the Project Plan 297 Chapter 9: Budgeting 101 298 Chapter 10: Executing the Project 299 Chapter 11: Controlling the Project Outcome 300 Chapter 12: Closing the Books 300 Appendix B Sample Project Management

Summary: An informative introduction for those considering a career in project management Project Management JumpStart offers a clear, practical introduction to the complex world of project management, with an entertaining approach based on real-world application. Fully revised to align with a Guide to the Project Management Body of Knowledge –PMBOK Guide©, 6th edition, this book provides an overview of the field followed by an exploration of current best practices. The practical focus facilitates retention by directly linking critical concepts to your everyday work, while the close adherence to PMBOK guidelines makes this book the perfect starting point for those considering certification to earn either PMP or CompTIA Project+ credentials. Project management is a top-five, in-demand skill in today’s workplace, and the demand has spread far beyond IT to encompass nearly every industry; any organization that produces goods or services, whether for profit or not, has a vested interest in ensuring that projects are completed on time, on budget, and to the satisfaction of the client—this is the heart of the project management function. Let Kim Heldman, bestselling author of PMP Study Guide and CompTIA Project+ Study Guide, walk you through the basic principles and practices to help you build a strong foundation for further training. Understand current project management methods and practices Explore project management from a practical perspective Delve into illustrative examples that clarify complex issues Test your understanding with challenging study questions Trillions of dollars are invested in various projects around the world each year, and companies have learned that investing in qualified project management professionals pays off in every aspect of the operation. If you’re considering a career in project management, Project Management JumpStart provides an excellent introduction to the field and clear direction for your next steps.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
General Books	CUTN Central Library Medicine, Technology & Management	Non-fiction	658.404 HEL (Browse shelf(Opens below))	Available		46626

Includes index.

Introduction xiii

Chapter 1 Building the Foundation 1

The Project Management Journey 2

Is It a Project? 3

Where Are We Going? 4

A Bird’s-Eye View 5

Know the Structure of Your Organization 8

Benefiting from Project Management Practices 14

Tools of the Trade 16

Understanding Project Processes 18

Twenty-first Century Project Management 23

What’s Old Is New Again 24

Constraints 24

Where Do You Go from Here? 27

Becoming PMP® Certified 28

Certifying with CompTIA®’s Project+ 29

Formal Education Programs 29

Terms to Know 30

Review Questions 31

Chapter 2 Developing Project Management Skills 33

A Little Bit of Everything 34

Communication Is the Key 35

Organizing Techniques 35

General Management Skills 42

People Management Skills 43

Communicating Your Style 44

Exchanging Information 45

Active Listening 49

How Many Connections Are There? 51

Ten Tips for Communicating Effectively 52

Terms to Know 53

Review Questions 54

Chapter 3 Initiating the Project 55

Selecting Projects for Success 56

How Projects Come About 57

Project Generators—Needs and Demands 58

Project Requests 59

Business Case 62

Selecting and Prioritizing Projects 64

Feasibility Study 70

Meeting the Stakeholders 71

Working with the Project Sponsor 71

Documenting Stakeholder Roles and Responsibilities 73

Competing Needs of Stakeholders 75

Creating the Project Charter 76

Purposes for the Charter 76

Essential Elements of a Project Charter 78

Holding the Project Kickoff Meeting 81

Creating the Agenda 82

Terms to Know 83

Review Questions 84

Chapter 4 Defining the Project Goals 85

Agreeing on the Deliverables 86

Goals and Objectives 86

Deliverables 89

Discovering Requirements 90

The Role of the Business Analyst 91

Requirements-Gathering Process 92

Critical Success Factors 94

Identifying Assumptions and Constraints 96

Defining Assumptions 97

Defining Constraints 98

Creating the Project Scope Statement 99

Contents of the Project Scope Statement 100

Obtaining Sign-off 102

Creating the Project Scope Management Plan 103

Creating the Communications Plan 103

Terms to Know 105

Review Questions 106

Chapter 5 Breaking Down the Project Activities 107

Constructing the Work Breakdown Structure 108

Organizing the WBS Levels 109

Work Packages 111

Identification Codes 112

Outline View 113

Defining Tasks and Activities 114

Managing the Work 114

Activity Sequencing 116

Determining Milestones 117

Constructing the Responsibility Assignment Matrix 118

Estimating Activity Durations 120

Expert Judgment 120

Parametric Estimating 120

Establishing Dependencies 121

Constructing a Network Diagram 122

Precedence Diagramming 123

Activity on Node 124

Diagramming Method of Choice 124

Terms to Know 124

Review Questions 125

Chapter 6 Planning and Acquiring Resources 127

Planning the Project Team 128

Skills Assessment 129

Deciding Who’s Needed 131

Negotiating for Team Members 132

Staffing Assignments 134

Acquiring Materials, Supplies, and Equipment 135

Questions to Ask 136

Make or Buy 138

Procurement Plan 139

Resource Plan 139

Contracting for Resources 140

Request for Proposal and More 141

Soliciting Bids 142

Choosing a Supplier 143

Awarding the Contract 145

Closing Out the Contract 145

Terms to Know 145

Review Questions 146

Chapter 7 Assessing Risk 147

Identifying Risks 148

Types of Project Risks 150

Common Project Risks: Where Are They Hiding? 150

Identification Techniques 154

Risk Analysis Techniques 160

Risk Probability and Impact 160

Risk Tolerance 163

Planning for Risks 164

Responding to Risks 165

Escalate 166

Accept 166

Avoid 166

Transfer 167

Mitigate 167

Exploit 168

Share 168

Enhance 168

Contingency Planning 168

Residual and Secondary Risks 169

Risk Management Plan 169

Terms to Know 171

Review Questions 172

Chapter 8 Developing the Project Plan 173

Creating the Project Schedule 174

Project Schedule Assistance 175

Project Schedule Components 176

Program Evaluation and Review Technique 176

Calculating the Critical Path 180

Working with the Project Schedule 185

Schedule Display Options 189

Quality Management Plan 191

Documenting the Plan 192

Cost of Quality 194

Terms to Know 195

Review Questions 196

Chapter 9 Budgeting 101 197

What Makes Up a Budget? 198

Project Costs 198

Direct Costs vs. Indirect Costs 200

Gathering the Docs 200

Budgeting Process 201

Budget Items 201

Budget Woes 202

Following the Processes 203

Estimating Techniques 204

Analogous Estimating 204

Bottom-Up Estimating 204

Resource Cost Rates 205

Parametric Estimating 205

Computerized Tools 205

Ask the Experts 205

Ask the Vendors 206

Estimating Costs and Finalizing the Budget 206

Questions to Ask 208

Finalizing the Budget 208

Down Memory Lane 210

Are You in Control? 210

What’s the Cost? 211

Budget Approvals 212

Establishing a Cost Baseline 212

Call It a Plan 214

How Big Is It? 215

Obtaining Approvals 216

Terms to Know 217

Review Questions 218

Chapter 10 Executing the Project 219

Assembling the Team 220

Project Team Kickoff Meeting 221

Five Stages of Team Development 222

Effective Team Characteristics 225

Negotiation and Problem-Solving Techniques 226

Start at the Beginning 227

The Five Approaches to Problem Resolution 228

Project Manager’s Role in Team Development 230

Rewarding Experiences 230

Leadership Power 234

Gaining Trust and Respect from Team Members 235

Professional Responsibility 237

Progress Reporting 240

Who Gets What? 240

Status Reports and Action Logs 240

Taking Corrective Action 244

Terms to Know 245

Review Questions 246

Chapter 11 Controlling the Project Outcome 247

Change Happens 248

How Changes Come About 249

Establishing Change Management Control Procedures 251

The Purpose of the Change Control System 251

Establishing a Change Control Board 253

Tracking Changes 254

Assessing the Impacts of Change 255

Calling in Reinforcements 256

Adjusting for Scope and Schedule Changes 256

Managing and Revising Costs 259

Monitoring and Controlling Project Processes 260

Performance-Reporting Tools 260

Risk Monitoring 262

Is the Project in Trouble? 263

Just Say No 263

Early Warning Signs 264

Terms to Know 265

Review Questions 266

Chapter 12 Closing the Books 267

Happy Endings 268

Details, Details 269

Breaking Up Is Hard to Do 274

Training and Warranty Period 275

Implementing the Project 276

Documenting Lessons Learned 277

Obtaining Project Sign-Off 278

Is the Customer Happy? 280

Archiving Project Documents 281

It’s Party Time! 282

Agile Project Management 282

Agile Roles and Responsibilities 284

Sprint Planning 285

Daily Standups or Scrum Meetings 286

Sprint Review and Sprint Retrospective 287

Terms to Know 288

Review Questions 289

Appendix A Answers to Review Questions 291

Chapter 1: Building the Foundation 292

Chapter 2: Developing Project Management Skills 292

Chapter 3: Initiating the Project 293

Chapter 4: Defining the Project Goals 294

Chapter 5: Breaking Down the Project Activities 295

Chapter 6: Planning and Acquiring Resources 296

Chapter 7: Assessing Risk 297

Chapter 8: Developing the Project Plan 297

Chapter 9: Budgeting 101 298

Chapter 10: Executing the Project 299

Chapter 11: Controlling the Project Outcome 300

Chapter 12: Closing the Books 300

Appendix B Sample Project Management

An informative introduction for those considering a career in project management

Project Management JumpStart offers a clear, practical introduction to the complex world of project management, with an entertaining approach based on real-world application. Fully revised to align with a Guide to the Project Management Body of Knowledge –PMBOK Guide©, 6th edition, this book provides an overview of the field followed by an exploration of current best practices. The practical focus facilitates retention by directly linking critical concepts to your everyday work, while the close adherence to PMBOK guidelines makes this book the perfect starting point for those considering certification to earn either PMP or CompTIA Project+ credentials.

Project management is a top-five, in-demand skill in today’s workplace, and the demand has spread far beyond IT to encompass nearly every industry; any organization that produces goods or services, whether for profit or not, has a vested interest in ensuring that projects are completed on time, on budget, and to the satisfaction of the client—this is the heart of the project management function. Let Kim Heldman, bestselling author of PMP Study Guide and CompTIA Project+ Study Guide, walk you through the basic principles and practices to help you build a strong foundation for further training.

Understand current project management methods and practices
Explore project management from a practical perspective
Delve into illustrative examples that clarify complex issues
Test your understanding with challenging study questions
Trillions of dollars are invested in various projects around the world each year, and companies have learned that investing in qualified project management professionals pays off in every aspect of the operation. If you’re considering a career in project management, Project Management JumpStart provides an excellent introduction to the field and clear direction for your next steps.

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