Cruise Operations Management : Hospitality Perspectives / Philip Gibson.

By:

Gibson, Philip

Material type: Text

TextLanguage: English Publication details: Abingdon : Routledge, 2021.Edition: 2nd edDescription: ix. 312 p. : ill. ; 22 cmISBN:

9780367475260

Uniform titles:

Cruise Operations Management : Hospitality Perspectives

Subject(s):

DDC classification:

23 387.542068 GIB

Contents:

Chapter 1: Contemporary Cruise Operations Chapter 2: Selling Cruises and Cruise Products Chapter 3: Maritime Issues and Legislation Chapter 4: Cruise Geography Chapter 5: Planning the Itinerary Chapter 6: Working Onboard Chapter 7: Customer Services Chapter 8: Managing Food and Drink Operations Chapter 9: Managing Facilities Chapter 10: Health, Safety and Security Chapter 11: Training and Learning onboard Chapter 12: Managing Integrated Operations Chapter 13: Cruise Management Resources Conclusion

Summary: Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Text Books	CUTN Central Library Social Sciences	Non-fiction	387.542068 GIB (Browse shelf(Opens below))	Available		47655

Chapter 1: Contemporary Cruise Operations

Chapter 2: Selling Cruises and Cruise Products

Chapter 3: Maritime Issues and Legislation

Chapter 4: Cruise Geography

Chapter 5: Planning the Itinerary

Chapter 6: Working Onboard

Chapter 7: Customer Services

Chapter 8: Managing Food and Drink Operations

Chapter 9: Managing Facilities

Chapter 10: Health, Safety and Security

Chapter 11: Training and Learning onboard

Chapter 12: Managing Integrated Operations

Chapter 13: Cruise Management Resources

Conclusion

Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike.

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