Training in interpersonal skills :
Robbins, Stephen P.
Training in interpersonal skills : Tips for managing people at work Stephen P Robbins; Phillip L Hunsaker - 6th ed. - Noida : Pearson Education, 2015. - 376 p.: 23 cm.
1. Skills: An Introduction 2. Self-Awareness: A Point of Departure 3. Self-Management: Clarifying Values, Setting Goals, and Planning 4. Applying Emotional Intelligence 5. Sending Interpersonal Messages 6. Listening and Reading Nonverbal Messages 7. Providing Feedback 8. Communicating Across Cultures 9. Goal Setting 10. Coaching, Counseling, and Mentoring 11. Empowering People Through Delegation 12. Politicking 13. Applying Leadership Style 14. Managing Change 15. Facilitating Teamwork 16. Valuing Diversity 17. Ethical Decision Making 18. Creative Problem Solving 19. Resolving Conflicts 20. Persuading 21. Negotiating
9789332549845
Supervision of employees
Interpersonal communication
Interpersonal relations
Communication in personnel management
Leadership
Personnel management
Management
Supervisors--Training of
658.302 / ROB
Training in interpersonal skills : Tips for managing people at work Stephen P Robbins; Phillip L Hunsaker - 6th ed. - Noida : Pearson Education, 2015. - 376 p.: 23 cm.
1. Skills: An Introduction 2. Self-Awareness: A Point of Departure 3. Self-Management: Clarifying Values, Setting Goals, and Planning 4. Applying Emotional Intelligence 5. Sending Interpersonal Messages 6. Listening and Reading Nonverbal Messages 7. Providing Feedback 8. Communicating Across Cultures 9. Goal Setting 10. Coaching, Counseling, and Mentoring 11. Empowering People Through Delegation 12. Politicking 13. Applying Leadership Style 14. Managing Change 15. Facilitating Teamwork 16. Valuing Diversity 17. Ethical Decision Making 18. Creative Problem Solving 19. Resolving Conflicts 20. Persuading 21. Negotiating
9789332549845
Supervision of employees
Interpersonal communication
Interpersonal relations
Communication in personnel management
Leadership
Personnel management
Management
Supervisors--Training of
658.302 / ROB