MARC details
000 -LEADER |
fixed length control field |
01623cam a2200325 a 4500 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
CUTN |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20180912104603.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
090605s2010 enka b 001 0 eng |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780749460891 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780749454852 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0749454857 |
041 ## - LANGUAGE CODE |
Language |
English |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.4 |
Edition number |
22 |
Item number |
CHE |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Cheverton, Peter. |
245 10 - TITLE STATEMENT |
Title |
Building the value machine : |
Remainder of title |
transforming your business through collaborative customer partnerships / |
Statement of responsibility, etc |
Peter Cheverton. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
London ; |
-- |
Philadelphia : |
Name of publisher, distributor, etc |
Kogan Page, |
Date of publication, distribution, etc |
2010. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xiii, 225 p. : |
Other physical details |
ill. ; |
Dimensions |
25 cm. |
505 0# - FORMATTED CONTENTS NOTE |
Contents |
The value machine -- Leadership : the pivotal activity -- Fuelling the value machine -- Market segmentation -- Customer classification -- Account management : being appropriate -- The people -- The business strategy -- The value creation process -- The critical success factors -- Getting cross-functional teams to work -- Leading the change. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Leadership. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Marketing. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Customer services. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Aligning |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Dewey Decimal Classification |
Koha item type |
General Books |
856 42 - ELECTRONIC LOCATION AND ACCESS |
Uniform Resource Identifier |
<a href="http://www.loc.gov/catdir/enhancements/fy1005/2009020556-b.html">http://www.loc.gov/catdir/enhancements/fy1005/2009020556-b.html</a> |
856 42 - ELECTRONIC LOCATION AND ACCESS |
Uniform Resource Identifier |
<a href="http://www.loc.gov/catdir/enhancements/fy1005/2009020556-d.html">http://www.loc.gov/catdir/enhancements/fy1005/2009020556-d.html</a> |
856 41 - ELECTRONIC LOCATION AND ACCESS |
Uniform Resource Identifier |
<a href="http://www.loc.gov/catdir/enhancements/fy1005/2009020556-t.html">http://www.loc.gov/catdir/enhancements/fy1005/2009020556-t.html</a> |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Includes bibliographical references and index. |
856 42 - ELECTRONIC LOCATION AND ACCESS |
Materials specified |
Contributor biographical information |
856 42 - ELECTRONIC LOCATION AND ACCESS |
Materials specified |
Publisher description |
856 41 - ELECTRONIC LOCATION AND ACCESS |
Materials specified |
Table of contents only |
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
a |
7 |
b |
cbc |
c |
orignew |
d |
1 |
e |
ecip |
f |
20 |
g |
y-gencatlg |