Customer relationship management in retail banking / (Record no. 29884)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00859nam a22001817a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | CUTN |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190821102418.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 190821b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789386355775 |
| 041 ## - LANGUAGE CODE | |
| Language | English |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Edition number | 23 |
| Classification number | 332.106 |
| Item number | CHO |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Choudhary, Rajni., |
| 245 ## - TITLE STATEMENT | |
| Title | Customer relationship management in retail banking / |
| Statement of responsibility, etc | Rajni, Choudhary., |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi : |
| Name of publisher, distributor, etc | Random Publications, |
| Date of publication, distribution, etc | 2018. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 288 pages : |
| Other physical details | illustrations ; |
| Dimensions | 23cm. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Title | 1. Introduction |
| -- | 2. Customer Relationship Management |
| -- | 3. Definition of Bank |
| -- | 4. Private Banking |
| -- | 5. Relationship Marketing and Financial Sector |
| -- | 6. Customer Identification and Opening of Accounts |
| -- | 7. Savings Bank Accounts |
| -- | 8. Current Account |
| -- | 9. Retail Banking |
| -- | 10. The World of E-retailing Management |
| -- | 11. E-retailing into an Organization |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | General Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Location | Shelving location | Date of Cataloging | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Non-fiction | CUTN Central Library | CUTN Central Library | Social Sciences | 21/08/2019 | 1 | 332.106 CHO | 37072 | 15/11/2019 | 07/11/2019 | 21/08/2019 | General Books |