MARC details
000 -LEADER |
fixed length control field |
02565nam a22002897a 4500 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
CUTN |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20231218101453.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
231218b |||||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780367475260 |
041 ## - LANGUAGE CODE |
Language |
English |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Edition number |
23 |
Classification number |
387.542068 |
Item number |
GIB |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
Gibson, Philip. |
240 ## - UNIFORM TITLE |
Uniform title |
<a href="Cruise Operations Management : Hospitality Perspectives">Cruise Operations Management : Hospitality Perspectives</a> |
245 ## - TITLE STATEMENT |
Title |
Cruise Operations Management : |
Remainder of title |
Hospitality Perspectives / |
Statement of responsibility, etc |
Philip Gibson. |
250 ## - EDITION STATEMENT |
Edition statement |
3rd ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
Abingdon : |
Name of publisher, distributor, etc |
Routledge, |
Date of publication, distribution, etc |
2019. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xix, 371 p. : |
Other physical details |
ill. ; |
Dimensions |
22 cm. |
505 ## - FORMATTED CONTENTS NOTE |
Title |
Chapter 1: Contemporary Cruise Operations<br/><br/><br/>Chapter 2: Selling Cruises and Cruise Products<br/><br/><br/>Chapter 3: Maritime Issues and Legislation<br/><br/><br/>Chapter 4: Cruise Geography<br/><br/>Chapter 5: Planning the Itinerary<br/><br/><br/>Chapter 6: Working Onboard<br/><br/><br/>Chapter 7: Guest Services<br/><br/>Chapter 8: Managing Food and Drink Operations<br/><br/><br/>Chapter 9: Managing Facilities<br/><br/><br/>Chapter 10: Health, Safety and Security<br/><br/><br/><br/>Chapter 11: Talent Management and Training<br/><br/>Chapter 12: Leadership in the Cruise Industry<br/><br/><br/><br/>Chapter 13: Managing Integrated Operations<br/><br/><br/><br/>Chapter 14: Cruise Management Resources<br/>Index<br/> |
520 ## - SUMMARY, ETC. |
Summary, etc |
Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike.<br/><br/>Since the last edition of this book was published, there have been many important developments in the industry. This third edition has been updated to include:<br/><br/>New content on: health, safety and security, sustainability, environmental impacts of cruise operations, changing and emerging markets, professionalism and talent management, innovation and digital technologies<br/>A new chapter on 'Leadership in the cruise industry'<br/>New international case studies throughout to provide a real-world insight into the industry<br/>Additional online resources, including PowerPoint slides for instructors and student quizzes to test knowledge<br/>This comprehensive, accessible and engaging text is essential reading for all those seeking to study cruise operations management whether for academic or vocational reasons. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Cruise Management |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Maritime Issues |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Talent Management |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Integrated Operations |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Leadership |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Parkman, Richard. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Dewey Decimal Classification |
Koha item type |
Text Books |